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Customer Service Representative - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Green Bay, Wisconsin, United States, 54301 Green Bay, Wisconsin |
About this job
APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC provides end-to-end, multi-channel customer lifecycle support and operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global BPO leader.
Customer Service Representative
Green Bay, WI
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serve as liaison between the customer and client.
Essential Duties and Responsibilities
-Resolves customer questions, complaints, and requests.
-Provides pricing and delivery information, and processes orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contacts customers to gather market research.
-May be required to work overtime to support the needs of business.
Qualifications
Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.
Apply online at apacjob.com
Click on Customer Service/Call Center and Search by Green Bay, WI
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI86841739
Customer Service Representative
Green Bay, WI
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serve as liaison between the customer and client.
Essential Duties and Responsibilities
-Resolves customer questions, complaints, and requests.
-Provides pricing and delivery information, and processes orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contacts customers to gather market research.
-May be required to work overtime to support the needs of business.
Qualifications
Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.
Apply online at apacjob.com
Click on Customer Service/Call Center and Search by Green Bay, WI
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI86841739
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