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in Saint Paul, MN

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About this job

We are NOW looking for Customer Service Representatives to support one of the world's top Fortune 50 Companies in Mendota Heights, MN!

Come join a Team that is Highly Recognized:
*Ranked one of the largest employers in the Mendota Area with over 400 employees.
*#1 Top Business Processing Outsourcer Services, Black Book of Outsourcing.

Reward yourself with the Opportunity:
*APAC is dedicated to Training and Developing our Customer Service Team Members and offers promotional opportunities. In fact, a vast majority of our leadership team started out as Customer Service Representatives.
*Have fun while working with the latest in wireless technology!

CSR's provide a variety of customer services through inbound calls. Including, resolving customer questions, complaints, and requests. This position serves a very important role as the liaison between the customer and our client.

Customer Service Representative (CSR) Position Summary:
*CSR's provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. This position serves a very important role as the liaison between the customer and our client.
*Resolves customer questions, complaints, and requests.
*Provides pricing and delivery information, and processes orders.
*Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
*Enter all data into the computer.
*Educate and/or sell the client's product or service to the customer.
*Contacts customers to gather market research.
*May have the opportunity to work overtime to support the needs of the business.

Qualifications:
*Our expertise is customer service, so excellent communication skills are essential.
*Previous customer service and/or call center experience preferred.
*Strong communication and problem solving skills required. .
*Must have working knowledge of computer keyboard and ability to navigate the internet.
*Ability to multitask in a fast paced environment.
*High school Diploma, GED, or another form of equivalent education.
*Must be able to pass a drug screen and background check.

Apply now at apacjob.com

Click on Customer Service/ Call Center. Search by Mendota Heights, MN.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

APAC Customer Services, Inc. values and supports all U.S. Service Members, veterans, retirees, wounded warriors, and military families. We recognize the value, dedication, experience, and work ethic these individuals bring to the job market. APAC is committed to providing employment opportunities to our country's Service Men, Women, and Families.

PI86854737