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in San Francisco, CA

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About this job

At the Vitamin Shoppe, the Store Manager is responsible for the management of retail store operations, motivating the store team to reinforce customer service, and ensuring the store consistently executes all operational functions to company standards.

Essential Functions:

  1. Achieve and or exceed all financial goals established for the store; meet and/or exceed sales plans.
  2. Build and develop a team of qualified Assistant Store Managers and Sales Associates who can achieve established goals and objectives through recruitment, training and development.
  3. Establish, model, and reinforce outstanding customer service and hand selling.
  4. Execute all company policies and objectives within the store, ensuring that the Vitamin Shoppe Brand and company is well represented.
  5. Foster a health, fitness, and nutrition culture.
  6. Foster a positive work and shopping environment that embraces diversity and promotes sales.
  7. Manage expenses within budget.
  8. Create appropriate schedules based on business needs and payroll guidelines.
  9. Maintain effective communication and partner with District Manager and home office.
  10. Protect and maintain company assets and resources to include inventory, fixtures, and physical plant.
  11. Implement and execute people practices that support the growth of the company, individual and team.
  12. Effectively communicate and bring to life the company vision, values and expectations in stores.
  13. Execute and maintain operational, promotional, and visual/merchandise standards and initiatives.

Other Functions:

  • Ensures that stores, and work areas are clean, secure, and well maintained.
  • Performs other duties as required.

Supervisory Responsibilities:

  • Directs, guides and evaluates 8-10 Assistant Store Managers and Sales Associates

Essential Qualifications:

  • High School Diploma or GED or equivalent combination of experience and instruction. Associate’s Degree preferred.
  • Familiarity with retail sales, merchandising programs and procedures, and the competitive environment.
  • Knowledge of the retail industry
  • Minimum of two years of experience in a retail managerial position
  • Strong interpersonal and public relations skills
  • Excellent sales abilities
  • Excellent customer service skills
  • Good organizational and problem-solving skills
  • Excellent supervisory and leadership abilities

Requirements

  • Exerts up to 20 lbs. occasionally and/or up to 10 lbs. frequently
  • Available for a minimum of 45 hours per week.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.