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in Winston-salem, NC

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About this job

We have a full-time opening for a Guest Service Manager.

Must be able to work various shifts per week.

Requirements

Guest Service Manager


This position is Full Time and pays $9.50 to $11.00 an hour or $30,000.00 yearly salary and includes benefits. Applicants must have one year of experience.
Will work through systems and procedures to ensure the following is completed:

* Above system avg on guest surveys


* Ensure store is RER at all times


* Ensure egg hunts are completed accurately


* Ensure fox hunts are completed accurately


* Ensure all service checks are responded too and closed out within 48 hours


* Ensure all store level complaints are recorded accurately and coupons are mailed weekly


* Ensure we run 1:38 or lower window SOS


* Q-timer reports posted and discussed in ally rallies