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in Independence, OH
Trainer 1, Sales - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Independence, OH Independence, Ohio |
About this job
MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.
Leads day to day sales training initiatives to support the roll outs, launches, updates, and other key sales focus items for a market for both the direct and indirect sales channels. * Creates, plans, coordinates, schedules, and delivers sales training in a classroom setting for both the direct and indirect sales channels, including new hire training, sales training, OEM training, etc. Also coordinates, delivers, and attends internal team trainings and events.Develops program design elements and training support materials. Coordinates with online training programs developed by the Organizational Learning group SME training: Creates training presentations, conducts train the trainer sessions with SME to share content and how to present Creates virtual training reference library Conducts sales training needs assessments for both the direct distribution channel as well as the indirect/third party retail distribution channel, and analyzes employee training needs to determine requirements for new program development. Monitors and evaluates sales training programs, assesses results and implements enhancements as needed to ensure effectiveness of programs. Coordinates with Organizational Learning, Marketing and Network Operations to identify program needs and obtain technical data. Manages the communication of all required courses to the Dealer Associates and direct channel employees. Tracks all training for MetroPCS employees and integrates with Metro University program participation data Reviews new dealer doors for required training documentation Updates and maintains communication portals related to indirect sales training such as Dealer Extranet and local MINT page. May also develop, implement and conduct technical training as it relates to the organization's products. May be involved in tracking the on-boarding of new dealers. Other duties as assigned
Minimum Education/Certifications/Knowledge Requirements: Equivalent of Bachelor's degree in related field Minimum Experience/Skill Requirements: Two (2) to four(4) years of related experience in training and/or sales role or equivalent Prior experience in a sales management/leadership position at MetroPCS is desired Self-managed, highly organized and detail-oriented Ability to work independently and be a team player within the department and the organization Strong communication skills and the ability to interact with all levels of management Strong written and verbal presentation skills with the ability to present to large groups Proficient in Microsoft Office applications Extensive MetroPCS product knowledge with services and handsets Ability to thrive in a high paced and multiple priority environment
Leads day to day sales training initiatives to support the roll outs, launches, updates, and other key sales focus items for a market for both the direct and indirect sales channels. * Creates, plans, coordinates, schedules, and delivers sales training in a classroom setting for both the direct and indirect sales channels, including new hire training, sales training, OEM training, etc. Also coordinates, delivers, and attends internal team trainings and events.
Minimum Education/Certifications/Knowledge Requirements: