CUSTOMER ACCOUNT REPRESENTATIVES - Full-time

Why settle for a Temporary Job, when you can have a Career!

Did you know that temporary jobs can last 90 days or less? At APAC you can have a full-time, stable, Career Opportunity! We offer immediate start dates, room for advancement, and benefit eligibility in as little as 90days for full time employees, and so much more. At APAC we believe in our people. Our mission is to creating "the best place to work in the community in which we do business."

NOW HIRING CUSTOMER ACCOUNT REPRESENTATIVES
Pay up to $40,000 per year!
8am-5pm M-F (No holidays or weekends)
Full benefits package
Paid vacation & holidays
Room for advancement-95percent of our management team were promoted from CSR positions

APAC Customer Services, Inc., an EGS Company is ranked one of the largest employers in the area. We are looking for Customer Service Representatives with the desire to provide excellent customer support to our Fortune 500 client!

Our Employee Focus:
Performance and attendance bonuses, upward mobility based on performance, cafeteria, internet cafe, referral programs, fun contests, team building activities, and much more!

Customer Account Manager Position:
-Initiate phone calls to customers to discuss operational software/services needs
-Share product knowledge, problem causes, sales methods, and resolutions with other team members
-Continually broaden understanding of client and client products through a wide range of ongoing training
-Utilize various software applications to optimize efficiency and performance
-Describe software products/licensing to prospects
-Build effective relationships with the channel to close opportunities in a timely fashion
-Build effective relationships with the client
-Continually develop communication skills for higher level of effectiveness
-Develop awareness of customer needs and expectations

Job Requirements

Education:
-High School Diploma or General Educational Development (GED) certificate required.
-Bachelor's Degree in related field (e.g., Sales/Marketing, Business, Information Technology) strongly preferred.

Experience:
-Three or more years of sales/prospecting experience required.
-Experience in portfolio and/or pipeline management required.
-Experience in business or project planning execution and evaluation of results preferred.
-Knowledge, Skills, Abilities & Other Characteristics:
-Must have exceptional customer service skills as demonstrate through prior sales/customer service experience.
-Must be able to demonstrate sales/prospecting skills, including a successful track record of outstanding sales performance.
-Must be comfortable selling over the telephone to existing and new customers.
-Excellent internal and external customer service skills with the ability to communicate with all levels of customers and business partners.
-Must have excellent interpersonal, written, and oral communication skills.
-Excellent attention to detail and problem solving skills.
-Strong personal computer skills including proficiency in the use of Microsoft suite of products.
-Self-motivated with the ability to work independently in a fast-paced environment.
-Ability to prioritize and organize work in a multitasked environment.
-Ability to maintain the highest level of confidentiality.

Apply today: www.apacjob.com

Click on Operations, Administrative, and Professional, and Search by Fargo, ND

OR send your resume to: v-maj@microsoft.com

OR Call for more information: 701-433-4565


We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.


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