Customer Service Representative

Customer Service Representative

CoWorx believes that individual attention and award-winning service are the keys to providing our clients solid staffing solutions and our candidates meaningful employment. This philosophy translates across all of our specialty divisions

CoWorx Staffing is currently recruiting Customer Care Representatives for our corporate office located in Watchung, NJ

Responsibilities include:

Taking inbound calls and assisting our clients and field associates

Answering calls and delivering exceptional customer service to build customer satisfaction

Providing effective and timely resolution for a range of customer inquiries

Utilizing all resources and tools to troubleshoot and diagnose customer issues

Experience required:

Ability to multitask is a must

Maintain professional communication with customers

Strong verbal and written communication skills

Able to handle confidential information

Web navigation skills and experience

Previous customer service experience

Positions are full-time Monday - Friday 40 hours per week and part time positions 24 hours Monday, Tuesday and Wednesday.

As a CoWorx employee you are eligible for Medical, Dental and Vision Benefits, Patient Care Program, Bonus for every 1650 hours worked, 401(k), Credit Union, 3 Payroll Options: Direct Deposit, Payroll Debit Card and an Employee Referral Bonus...Earn up to $125 referring your friends.

Job Requirements

Job Requirements
As a Customer Service Representative, you must be positive, energetic, and driven to be successful in a challenging and rewarding environment. You must beflexible and able to adjust to the quick and demanding changes of the business. You must be an excellent communicator with great phone etiquette andproblem solving skills. You must be able to work well in a collaborative and team-oriented environment.

Other requirements of the CSR role include:

• High school diploma or equivalent certification
• Previous customer service, sales, retail, or related experience, preferred
• Previous Call Center experience, a plus
• Basic computer skills
• Typing and data entry skills
• Bilingual language skills, a plus
• Must be professional, polite, and friendly
• Flexible availability
• Must pass a Background Check

Customer Service Representative – Call Center – CSR s – Entry Level – Data Entry



We live by our motto: Together we’re better!
Named to the 2014 Best of Staffing Client List!
Apply today!