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Customer Manager - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | El Segundo, CA El Segundo, California |
About this job
Overview:
158291 - El Segundo, CA
Responsible for the management of the assigned principals' business (division and/or geographic), within designated "customer accounts". Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.
Responsibilities:
- Deliver principals' objectives to include volume and sales fundamentals (merchandising, assortment, pricing and shelving) goals at the assigned customers at the lowest cost.
- Develop a Customer Business Plan that will deliver the principals' business priorities.
- Personally call on all decision-makers at the customer to sell business plans, programs and concepts that improve long-term business results.
- Achieve results at the lowest possible selling cost while maximizing company revenue (to include brokerage, commissions, bonuses, contest earnings, etc.). Oversee all manufacturers' expenditures at the customer.
- Achieve competitively superior in-store presence in the assigned stores.
- Personally call on headquarters, supervisors and other customer operations personnel for both direct and indirect customers.
- Manage manufacturers' trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to the customer.
- Operate within the designated budget.
- Pro-actively communicate with key principals.
- Collaborate with Retail Sales Managers on all major retail initiatives (new product introductions, selling drives, contests, etc.).
- Effectively use knowledge of customer, market and principal-involve marketing, technology and administrative resources to accomplish objectives.
- Provide timely information of selling priorities to Retail Sales Managers, supervisor and shared resources (marketing, technology and administration).
- Pro-actively share information and customer/principal information with other team members to build organization capacity.
- Utilize computer systems and technology to achieve the objectives of the Customer Business Plan.
- Develop and maintain skill levels to support the use of Acosta communication systems.
- Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve our business.
- Complete special projects as requested.
Requirements
- Bachelor of Arts Degree or equivalent work experience.
- A minimum of six months of relevant experience in retail (CPG industry), marketing, space management and/or resets.
- Sales administration or finance experience preferred.
- Expertise in MicroSoft software: PowerPoint, Excel, Word and Outlook and thorough knowledge of web based applications.
- Must have excellent presentation and communication skills.
- Must be able to handle multiple projects simultaneously.
This position requires that you drive on behalf of Acosta Sales & Marketing, and as such, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position.
Acosta Sales & Marketing is an Equal Opportunity Employer
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