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About this job

Accountabilities and Responsibilities: Food Service duties including but not limited to:

  • Handles customer complaints in a courteous and professional manner
  • Preparing and displaying fresh made to order and express case food items
  • Maintaining all beverage areas to insure a clean, sanitary and fully stocked station
  • Provides friendly, courteous and efficient customer service within the food service area
  • Clean, sweep and mop, sanitize all food contact surfaces, remove trash, maintain proper and sanitary operation of all store equipment
  • Performs regular cleaning and other scheduled duties in accordance to the companies job list requirements
  • Effectively communicates with customers and co workers
  • Maintains a safe working and shopping environment at all times through enforcement of safety and security procedures
  • Prepare to standard every King Sub item
  • Maintain a clean station at all times and follow all proper food handling procedures
  • Assist Deli customers as needed at the POS ordering system
  • Control Inventory rotation (FIFO)
  • Completion of competencies:
    • Recipes and Procedures – Module 31.4
    • Royal Chicken To Go – 31.5
    • Equipment Mastery
    • HACCP Procedure
    • Safety in the Workplace Certification
    • Slicer Certification
  • Performs other duties as assigned by the Manager, Assistant Manager or Customer Service Leade

Candidate Profile: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team.

  • People oriented, friendly, enthusiastic, smiles
  • Provides upward feedback to management
  • Respectful and polite
  • Able to work alone and on a team
  • Demonstrate a sense of urgency (moves fast)
  • Able to stay busy between customers
  • Honest
  • Flexible
  • Willing to learn
  • Willing to help associates and customers
  • Communicates effectively with Store Leader, team members, vendors, and customers
  • Multi-Task: able to successfully complete multiple tasks independently
  • Dependable & punctual – consistently reports to work on time
  • Identifies problems and resolves issues quickly and effectively

Professional Image: We are in the restaurant business; therefore it’s imperative that we project the highest standards of cleanliness at the store level and personal level. Our professional image standards include:

  • Proper clean uniform and name tag at all times
  • Only one small stud earrings
  • Proper hygiene: showered, clean shaved, neat and clean hair, no body odor, clean uniform, fresh breath, clean finger nails
  • No visible tattoos
  • No face or body piercings
  • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone
  • Must conduct oneself in a positive and professional manner at all times