Hospitality Specialist (Host/Hostess) - Full-time / Part-time

The Melting Pot is the nation's largest fondue restaurant franchise, and this unique, upscale-casual restaurant is now hiring energized team members who are ready to serve memories that last a lifetime.

At The Melting Pot, fondue truly becomes a memorable four-course dining experience where guests can dip into something different – and discover all the ingredients for a Perfect Night Out including a relaxed atmosphere, private tables, attentive service, fine wines and signature fondue dinners.

Are you ready for a change – are you excited about working in a one-of-a-kind, dining atmosphere? The Melting Pot is a dinner-only restaurant that offers great pay, flexible schedules and a cool and comfortable working environment.

Come discover what makes The Melting Pot a unique dining experience… and an exceptional work environment.

SUMMARY:

The Hospitality Specialist (Host/Hostess) is responsible for providing Perfect Night Out® throughout a guests dining experience. He / she must be a positive, consistent hospitality oriented role model to other staff and guests.

RESPONSIBILITIES:

• Follows and reinforces our culture around the MVP card and Perfect Night Out.
• Promote and maintain positive guest relations.
• Adhere to and maintain company policies and standards.
• Open doors and greet guests entering and exiting the restaurant.
• Establish professional, hospitable rapport with each guest you serve.
• Comply with local alcoholic beverage laws.
• Comply with appearance and grooming standards.
• Be aware of the cost of supplies and proper handling procedures.
• Always exceed guests’ expectations, making their evening extra special.
• Perform opening, running, and closing side work assignments.
• Always perform as a team member.
• Attend and participate in on-going training sessions. Read shift notes and attend shift meetings.

EDUCATION & EXPERIENCE:

High school graduate, with college course work or professional certification / education in restaurant or business / training field is highly desired and recommended. Food safety certification recommended.

LANGUAGE SKILLS:

Ability to read, write, and communicate in English. Additional languages are encouraged. Ability to write, analyze, and evaluate operating reports, manuals, internal & external business correspondence, and use e-mail, computer skills. Present information in an organized and accurate, clear, concise format.

MATHEMATICAL & REASONING ABILITIES:

Calculate figures & amounts. Add, subtract, multiply, divide, statistics, and some advanced math may be required. Understand percentages and projections.

PHYSICAL DEMANDS:

Standing, bending, crawling, using hands to grasp, stoop, reach overhead, sit and walk. Lift small, medium, large objects up to 50 lbs. lift up to 15 lbs., on a regular basis. Be able to work a variety of shifts or varying schedule and / or hours as required. Standing on one’s feet for long periods of time and walking constantly.

• Complete all side work and daily cleaning tasks
• Operate and maintain a clean working environment
• Have a desire to learn with a positive outlook