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IT Support Associate - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 90 Fairway Dr. Wilmington, Ohio |
About this job
Join an industry-leading company committed to the creation, management, and delivery of entertainment content to consumers around the world!
The IT Support Associate is in place to respond professionally and timely to all requests and inquiries made by our digital on screen advertising clients, exhibitor clients, and subcontractors in a customer service call center enviroment. Perform monitoring, technical troubleshooting, fault diagnosis and resolution of various systems.
*Must be able to work second shift hours including weekends.
Staffmark offers Health Insurance, Verizon Discount, Referral Bonuses, and More!
For immediate consideration email resume to dawn.mcphillips@staffmark.com
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Requirements
Minimum of a High School Diploma or equivalent. AS or equivalent experience and/or technical certifications preferred.Basic computer networking skills. 2+ years experience in Technical Support required, Minimum computer hardware and software knowledge and certificates a plus (MSCE, Cisco, DBA, .net Programming) Experience in coordinating efforts and escalating incidents within a tiered support infrastructure, including field services representatives, engineering and development technicians, and vendors.