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About this job


Ranked as the #1 Best Places to Work by Forbes Magazine – Discover is hiring for Deposit Products Banking Representatives.

Are you persuasive, motivated and looking to move up in your career Our Deposit Products Banking Rep position is for you!

This would be working directly for Discover, not working for a 3rd party company that could lose a contract or through a staffing agency.

For our Deposit Products Banking Reps, benefits start DAY ONEof your employment:
• Medical/Dental/Vision/Life Insurance
• Paid time off (20 personal days + 7 holidays per year)
• Tuition Reimbursement (after one year of employment)
• 401K
• Employee Stock Purchase Plan
• Full service cafeteria featuring Starbucks and Sushi Fridays
• Access to the onsite fitness center


As a Deposit Products Banking Rep;
You will be taking incoming calls from existing and potential Discover Bank Customers (Checking, Savings, transfers...)
You will respond to customer inquires by telephone, research and analyze customer problems, make adjustments to customers accounts, and maintain records of problems and inquires handled.

Qualifications

Amazing Deposit Products Banking Reps have the following
1. Strong written and verbal communication skills.
2. Takes initiative for process improvement.
3. Flexible and adapts well to change.
4. Ability to manage difficult calls with professionalism and courtesy.
5. Demonstrate engagement in all areas.
6. Ability to prioritize and multi-task.
7. Must be detail oriented.
8. Must be flexible to meet business needs.
If you have provided GREAT Customer Service in any of the following areas, wed love to meet you;
• Customer Service
• Retail
• Food Service (Waiter/Waitress)
• Banking
• Bank Teller
• Payday Loans
• Account Management
• Call Center
• Sales
• Collections
• Hospitality/Hotel

***The majority of our communication is done through email. Please check the email address you provide in your application for further instructions*** We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.