Associate Clinical Administrative Coordinator - Las Vegas, NV

Position Description:

Energize your career with one of Healthcare's fastest growing
companies.  

You dream of a great career with a great company - where you can
make an impact and help people.  We dream of giving you the opportunity to
do just this.  And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate
our Service Centers, improve our Service levels and help people lead healthier
lives. We live for the opportunity to make a difference and right now, we are
living it up.

This opportunity is with one of our most exciting business areas:
Optum –a growing part of our family of companies that make UnitedHealth Group a
Fortune 14 leader.

Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.

Positions in this function includes those responsible for initial triage
of members, administrative intake of members or managing the
admission/discharge information post-notification, working with hospitals and
the clinical team. Includes managing incoming calls, managing requests for
services from providers/members, providing information on available network
services and transferring members as appropriate to clinical staff. Manages the
referrals process, processes incoming and outgoing referrals, and prior
authorizations. This function includes intake, notification and census roles.

Primary Responsibilities:

• Administrative intake
  of members or managing the admission/discharge information
  post-notification


• Working with hospitals
  and the clinical team, including managing incoming calls, managing
  requests for services from providers/members, providing information on
  available network services


• Transferring members
  as appropriate to clinical staff 


• Manage the referrals
  process, processing incoming and outgoing referrals, and prior
  authorizations, including intake, notification and census roles. 

Required Qualifications:

• 1+ year of Customer Service experience.


• Ability to create, copy, edit, save & send
  utilizing Microsoft/Office (Word, Excel & Outlook).


• Ability to maintain confidentiality and adhere to
  HIPAA requirements.


• High School Diploma/GED.

Preferred Qualifications:

• Mental Health or Medical Insurance background experience.


• Knowledge of Medical/Mental Health Terminology.

At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.