Film Crew - Full-time / Part-time

PURPOSE Deliver superior service while connecting with our guests and supporting efforts to achieve AMC’s financial goals. ESSENTIAL FUNCTIONS All associates may be considered for cross-training; some may be assigned duties in one or more areas at management’s discretion. General responsibilities for all positions include, but are not limited to: • Exhibit excellent guest service skills. • Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests. • Answer guest questions courteously and accurately or quickly direct them to the appropriate resource. • Work effectively with supervisors and co-workers. • Demonstrate consistent and effective sales techniques. • Meet sales expectations through loyalty card sales, suggestive selling, upselling, merchandising, and sampling. • Complete transactions by greeting each guest, identifying the guest’s request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests. • Ensure the security of all cash, receipts and tickets. • Enforce the movie ratings system courteously and effectively. Uphold “zero tolerance” policy in regards to ID checking. • Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment. • Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas. • Control access to the theatre. • Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy. • Perform daily stocking and maintenance duties. • Follow all procedures to ensure a safe work environment, as well as the safety of our guests. • Follow instructions on safe use of all chemicals/cleaning materials. • Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties. • Uphold AMC’s Business Practices Standards and ensure compliance with company programs. • Assist with other Film Crew functions and perform other duties as directed. • Expanded lists of essential functions for the Concessionist, Cashier and Usher positions are available upon request from theatre management. MINIMUM REQUIREMENTS Requirements to be performed, with or without reasonable accommodation: • Standing, walking, lifting, twisting, and bending on a frequent basis. • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor). • Ability to work with minimal supervision. A list containing the Tools Used, Machine and Equipment Operation, and Environment are available upon request from theatre management. UNIFORM Provided by Theatre: Black t-shirt, nametag Provided by Associate: Black pants, black shoes, black socks, black belt