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About this job

Hilton Newark Penn Station

Housekeeper is responsible for the general cleaning and upkeep of guestrooms and other assigned areas. Requirements include: the ability to lift, bend, move heavy equipment; remain on one's feet for extended periods of time; and an individual who is team oriented and dedicated to providing excellent service and ensuring that IHR's highest cleanliness standards are met.

BASIC PURPOSE :

Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL FUNCTIONS :

1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:

- Picking up trash

- Changing linen and making the bed

- Cleaning entire bathroom

- Sweeping and dusting guest room

- Cleaning windows

2. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.

3. Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.

4. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

5. Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.

NON-ESSENTIAL FUNCTIONS:

1. Coordinate with Housekeeping Managers on work priorities and provide assistance when needed.

KNOWLEDGE AND SKILLS:

Education: No formal education required

Experience: Prior housekeeping experience desirable

Skills and Abilities: Must be able to communicate in English

Must have the ability to clean rooms during an eight hour working day

Self-starting personality with an even disposition

Ability to meet standards of appearance

Can communicate well with guests

No. of employees supervised: None

Travel required: None

Hours Required: Scheduled days and times may vary based on need

Guest at the Hilton Newark Penn Station hotel enjoy professional service, modern comforts and a great base for exploring New York City. Adjoining Newark Penn Station, you are only 20 minutes from downtown Manhattan via NJ Transport. The hotel’s complimentary airport shuttle service will have guests at Newark Liberty Airport in 15 minutes. Complimentary business center and guest rooms with WiFi. Guest's rooms provide the perfect place to relax after a hectic day, watch a movie on the flat screen TV, read the complimentary daily newspaper or listen to their favorite album with the Mp3 compatible alarm clock. Upgrades available to an executive room or suite to enjoy extra space and a range of special touches.

Guests can unwind with a work out in the fully equipped fitness center or head to the Market Street Grill for a drink with friends. This popular Newark restaurant is open for breakfast, lunch and dinner serving delicious freshly prepared cuisine. With the Gateway Center attached to the hotel no one is ever far away from a wide choice of shops and eateries. The 15 flexible function rooms at the Hilton Newark Penn Station hotel make it an ideal meeting venue in downtown Newark, New Jersey.

Highlights

  • Downtown Newark, NJ hotel only 20 minutes from Manhattan via excellent public transport links
  • Located in the Central Business District just 15 minutes from Newark Liberty International Airport
  • 24-hour modern fitness center
  • 24-hour business center and WiFi
  • 15 flexible meeting and event rooms

Guests can catch a train at the adjoining Penn Station and can be in the center of Manhattan within 20 minutes. The Hilton Newark Penn Station hotel is more than just a great base for exploring New York City. Sports fans will be delighted by the close proximity to the Prudential Center, home of the NHL’s New Jersey Devils, and the Red Bull Arena, home to MLS team-the New York Red Bulls. Guests can a head to the New Jersey Performing Arts Center, one of the largest in the country, and explore the cultural hub of Newark or take a trip of discovery at Newark Museum which holds must-see fine art and natural science displays.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer