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in Elizabethtown, PA

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Hours Full-time, Part-time
Location Elizabethtown, PA
Elizabethtown, Pennsylvania

About this job

Aerotek is currently seeking Customer Service Agents to answer incoming phone calls and e-mails from our clients' customers, and provide great customer service. This includes, but is not limited to, answering questions about products/services, entering customer orders and returns, and resolving order issues. Inbound Sales Reps focus on the accounts where there are the most sales opportunities.

These positions focus on: -

processing phone orders

trouble-shooting requests and customer service inquiries from inbound calls.

Agents serve as the first line of representation for our Clients while providing customer service/problem resolution to callers as well as email inquiries.

Some upselling may be required and incentives are available on some accounts.

Perform various data-entry tasks as assigned.

Be knowledgeable on all program material in order for the customer to receive accurate and prompt information.

Please contact me or stop by our Lancaster office to fill out an application!

1st and 2nd shift opportunities are available ASAP.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .