Billing Representative - Trumbull, CT

Position Description:

Welcome
to one of the toughest and most fulfilling ways to help people,
including yourself. We offer the latest tools, most intensive training
program in the industry and nearly limitless opportunities for
advancement. Join us and start doing your life's best work.

Billing
Representatives is responsible for all accounts receivable, cash flow,
billing & eligibility internal/external questions, and customer
service on the Oxford platform totaling approximately $600 million in
revenue per month. These functions include fielding inbound calls,
making outbound calls to our customers and brokers ensuring strong cash
flow and superior Days Sales Outstanding results.  This function is
responsible for medical and ancillary product premium billing.

Positions
in this function interact with customers gathering support data to
ensure invoice accuracy and also work through specific billing
discrepancies. Provide input to policies, systems, methods, and
procedures for the effective management and control of the premium
billing function. Educate customers regarding the availability of
receiving invoices and remitting payments through online applications.
Monitor outstanding balances and take appropriate actions to ensure
clients pay as billed. Manage the preparation of invoices and complete
reconciliation of billing with accounts receivables.  May also include
quality assurance and audit of billing activities. Note: Positions
mainly responsible for more general A/ R activities which do not include
medical and ancillary premium billing activities can be found in the
Accounts Receivable function in the Finance job family.

Primary Responsibilities:

• Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies
• Provide input to policies, systems,
  methods, and procedures for the effective management and control of the
  premium billing function
• Educate customers regarding the availability of receiving invoices and remitting payments through online applications
• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
• May also include quality assurance and audit of billing activities
• Moderate work experience within own function.
• Some work is completed without established procedures.
• Basic tasks are completed without review by others.

• High school diploma or GED
• 1+ years experience in a billing or collections environment or Associates degree.
• Available to work an 8 Hr shift between 7:30am and 5:30pm Monday- Friday

• Bachelors degree preferred
• Intermediate skill of Excel

• Excellent communication skills

• Frequent speaking, listening using a
  headset, sitting, use of hands/ fingers across keyboard or mouse,
  handling other objects, long periods working at a computer
• Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

Diversity creates a healthier atmosphere: All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or expression, marital
status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.