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Regional Trouble Shooter - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Albany, NY Albany, New York |
About this job
Brand: Aaron's
Req# PR20008
Description: Basic Function Identifies and eradicates regional issues as they are identified and/or assigned by the Regional Manager. Works in conjunction with the sales and accounts teams to increase performance through proper execution of Aaron’s and position competencies. Reporting Reports directly to the Regional Manager Primary Responsibilities The Acquisition and Maintenance of Customers Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update customer information in the store computer system Monitor the accuracy of customer classifications according to customer payment history and habits Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned Complete and maintain weekly truck maintenance sheet and route sheets daily Supervise, develop and schedule the activities of Accounts Advisers Recommend the use of extensions and rebuilds to each General Manager for endorsement Confirm customer identification, collect money and obtain customers' signature on lease agreements CAM is second up on this process First up to help set and achieve renewal goals Review and close lease agreements with customers as 2nd up Setting weekly and monthly sales goals and staging products Ensure execution of the YES Program of Customer Service Generate new business through apartment community/business accounts Create and implement marketing strategies in the community to generate new sales Ensure that all merchandise is accurately priced Handle service issues for customers immediately Review and close lease agreements (per first up system) Other tasks as assigned by Regional Manager Position requires Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds All skills necessary to effectively perform all functions in the store Good communication and interpersonal relationship skills Strong telephone etiquette and skills Good organizational skills Professional appearance Good driving skills Pre-employment Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing. *Aaron's is an Equal Opportunity Employer.
Primary Location: 233 Central Street
ALBANY, NEW YORK
12206-2611
Req# PR20008
Description: Basic Function Identifies and eradicates regional issues as they are identified and/or assigned by the Regional Manager. Works in conjunction with the sales and accounts teams to increase performance through proper execution of Aaron’s and position competencies. Reporting Reports directly to the Regional Manager Primary Responsibilities The Acquisition and Maintenance of Customers Act as a customer counselor who resells the benefits of timely lease agreement renewal payments Document all customer promises and update customer information in the store computer system Monitor the accuracy of customer classifications according to customer payment history and habits Maintain updated accurate customer information Clean and certify merchandise in the Certification Zone for all items personally returned Complete and maintain weekly truck maintenance sheet and route sheets daily Supervise, develop and schedule the activities of Accounts Advisers Recommend the use of extensions and rebuilds to each General Manager for endorsement Confirm customer identification, collect money and obtain customers' signature on lease agreements CAM is second up on this process First up to help set and achieve renewal goals Review and close lease agreements with customers as 2nd up Setting weekly and monthly sales goals and staging products Ensure execution of the YES Program of Customer Service Generate new business through apartment community/business accounts Create and implement marketing strategies in the community to generate new sales Ensure that all merchandise is accurately priced Handle service issues for customers immediately Review and close lease agreements (per first up system) Other tasks as assigned by Regional Manager Position requires Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds All skills necessary to effectively perform all functions in the store Good communication and interpersonal relationship skills Strong telephone etiquette and skills Good organizational skills Professional appearance Good driving skills Pre-employment Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing. *Aaron's is an Equal Opportunity Employer.
Primary Location: 233 Central Street
ALBANY, NEW YORK
12206-2611