Food Service Supervisor (Hourly)

Job Summary: The Food Service Supervisor oversees the operations of their location to ensure all food is prepared and served according to health and safety regulations, the facility is clean and the customers are satisfied with their service. They assist in managing the staff and play a large role in the ability to maintain positive employee relations and a positive team environment.

Essential Tasks and Responsibilities:
Responsible for opening and closing the building according to expectations of the management team
Oversees setting up and breaking down of work stations
Oversee the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
Oversees the cashiers on duty and ensure that they are properly trained and adhere to the cashier policy
Responsible for cash handling, safe verifications, preparing deposits
Oversees the cooking and preparation of food items for the day according to recipes and brand requirements
Responsible for making sure the staff uses correct portions when preparing and serving items on the line
Must have high-level product knowledge and ability to train the staff to effectively service the customer
Ensure staff completes daily temperature logs
Oversee the product merchandising, line displays, and distribution of marketing materials
Delegate tasks to employees as necessary
Provide on-going coaching and performance feedback to staff members
Assist managers with employee discipline sessions, attendance logs, and maintaining up to date contact information
Inform management of escalating employee conduct issues
Responsible for making sure the staff properly disposes of waste
Responsible for making sure each station has taken samples of all food items on the line prior to serving the customers
Greet customers as they enter and leave the location
Ask customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
Oversee staffing during peak times of operation and deal with labor shortages as needed
Assist managers with administrative tasks, scheduling, ordering and inventory responsibilities
Ensures each station has the equipment and supplies needed to serve the customers

Maintain a professional appearance
Ensure uniform compliance of the staff members
Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations
Able to follow detailed written and verbal directions
Able to lift, carry, push and pull objects up to 40 lbs
Able to walk and stand for extended periods of time, up to 6 hours

Additional Job Functions:
Cross-train for all hourly positions at you location
Work in other areas or departments as required by your manager
Perform task as requested by your manager on a weekly, bi-weekly or monthly basis
Completion of any task requested by a supervisor or member of the ARAMARK management team.

Supervisory Responsibilities: Supervises the staff and sanitation of facilities at the location. Responsible for opening and closing the building, managing employee issues, and making sure the location is staffed appropriately.

Required Qualifications:
Great customer service and communication skills
Strong leadership skills
Time management, organization, and multi-tasking skills
Ability to work successfully in a team environment promote team work
Ability to use confidential information in an appropriate manner and protect employee privacy
Ability to manage people and have accountability for company assets
Ability to work in a fast-paced environment and effectively use problem solving and decision making skills
Basic computer skills and ability to quickly learn new technology systems
Previous supervisory experience or experience in the food service industry

Desired Qualifications:
3 year of supervisory experience in restaurants
3 to 6 years experience in the food service industry
High school education or equivalent
Interest in self development and desire to learn

Work Environment: Most often works in front-of-house. Requires ability to work inside kitchen area, interact with heated equipment, chemicals, steam and other at risk conditions. Requires frequent lifting and repetitive motion

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.

FRAUD ALERT: ARAMARK will never ask an applicant to supply his or her social security number electronically or via email to apply for a job with ARAMARK.