Senior Recovery Resolution Representative - Easton, PA.

Energize
your career with one of Healthcare's fastest growing companies.  

You
dream of a great career with a great company – where you can make an impact and
help people.  We dream of giving you the
opportunity to do just this.  And with
the incredible growth of our business, it's a dream that definitely can come
true. Already one of the world's leading Healthcare companies, UnitedHealth
Group is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives.  We live for the opportunity to make a
difference and right now, we are living it up.

This
opportunity is with one of our most exciting business areas: Optum –a growing
part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

Primary Responsibilities:

• Plan, prioritize, organize and
  complete work to meet established production goals or quotas in a fast pace and
  ever changing environment
• Provide expertise in credit balance adjudication
  by reviewing, researching, and resolving all types of accounts as well as
  providing resolution outcomes for health plans, commercial customers and
  government entities
• Establish professional working
  relationships to ensure operational efficiency
• Anticipates customer needs and
  proactively identifies solutions
• Accounts receivable follow up and
  resolution
• Analyze and identify trends and
  provide reporting as necessary
• Ensure adherence to state and
  federal compliance policies, reimbursement policies and contract compliance
  
  

Requirements:

• High
  School diploma/ GED
• Working Hours 8:00am - 4:30pm Monday - Friday
  
• Ability to do basic math and think
  analytically and strategically
• Intermediate proficiency with PC and
  Windows
• Intermediate level of proficiency
  with Excel
  required (i.e. sorting, summing, creating bar graphs, formulas)        
  
  
• Ability to travel, 3 week training
  program held in Tennessee and then up to 25% of the time (generally local, but
  some overnight) required

Assets:

• Healthcare finance experience with a
  focus in auditing and/ or analysis
  
• Bachelor's Degree
• Previous leadership experience
• 2+ years of Account Management
  experience
• Previous experience working in a
  client facing role and/ or working onsite at a client site
• 3+ years of experience in claims
  recovery and resolution or an operations based environment
  
• Previous work within the community giving back or volunteering time and resources
  

• Frequent
  speaking, listening using a headset, sitting, use of hands/ fingers
  across keyboard or mouse, handling other objects, long periods working
  at a computer
• Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.

Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, national origin, protected veteran status, or disability status.

UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test
before beginning employment. In addition, employees in certain positions
are subject to random drug testing.