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Tool Repair Associate - HD Supply White Cap - Austin TX Job
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Austin, TX Austin, Texas |
About this job
Requisition #7823Select LocationAustin,TXFunctional AreaWarehouseLine of BusinessConstruction Industrial WCJob TypeFull-TimeMinimum Travel Percentage0-25%Relocation ProvidedNo
Company Overview
With more than 15,000 associates across 600 locations in North America and Canada, HD Supply has become one of the country’s largest industrial distribution companies. HD Supply provides a broad range of products and services to customers in the maintenance, repair and operations, infrastructure, and specialty construction markets. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Summary
Responsible for facilitating the tool repair lifecycle for customers.
Major Tasks, Responsibilities and Key Accountabilities
- Checks in tools received for repair and enters sales orders into system.
- Provides technicians with repair orders in need of parts and labor estimates and communicates estimates to customers.
- Orders parts for repair or attempts to sell new tools when repairs are too costly.
- Sends repairs beyond scope of technicians to appropriate repair facility or manufacturer.
- Works with outside sales persons to take tool repair orders and give timely estimates on when tools will be repaired.
- Updates orders in system to maintains accurate freight costs.
- Closes repair orders in system when complete and ships repaired tools back to customers.
- Issues purchase orders as needed.
Nature and Scope
- Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
- Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.
- None
Work Environment
- Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8 - 20 pounds).
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
- No travel required.
Minimum Qualifications
- Must be eighteen years of age
- Must pass the Drug Test
- Must pass the Background Check
- Must pass pre-employment tests if applicable
Education and Experience
- HS Diploma or GED required. 0-2 years of experience in area of responsibility.
Preferred Qualifications
Company Overview
With more than 15,000 associates across 600 locations in North America and Canada, HD Supply has become one of the country’s largest industrial distribution companies. HD Supply provides a broad range of products and services to customers in the maintenance, repair and operations, infrastructure, and specialty construction markets. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Summary
Responsible for facilitating the tool repair lifecycle for customers.
Major Tasks, Responsibilities and Key Accountabilities
- Checks in tools received for repair and enters sales orders into system.
- Provides technicians with repair orders in need of parts and labor estimates and communicates estimates to customers.
- Orders parts for repair or attempts to sell new tools when repairs are too costly.
- Sends repairs beyond scope of technicians to appropriate repair facility or manufacturer.
- Works with outside sales persons to take tool repair orders and give timely estimates on when tools will be repaired.
- Updates orders in system to maintains accurate freight costs.
- Closes repair orders in system when complete and ships repaired tools back to customers.
- Issues purchase orders as needed.
Nature and Scope
- Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
- Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.
- None
Work Environment
- Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8 - 20 pounds).
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
- No travel required.
Minimum Qualifications
- Must be eighteen years of age
- Must pass the Drug Test
- Must pass the Background Check
- Must pass pre-employment tests if applicable
Education and Experience
- HS Diploma or GED required. 0-2 years of experience in area of responsibility.
Preferred Qualifications
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