Guest Service Representative/Leasing Consultant

NEW POSITION DUE TO COMPANY GROWTH!

Oakwood Worldwide is looking for a bright, highly organized, and energetic individual to join our team as a Guest Service Representative/Leasing Consultant at our upcoming upscale property in Uptown Dallas where residents will enjoy resort-class amenities including a full-service athletic club, clubroom and concierge. In this role, you will represent Oakwood and deliver our Golden Touch level of customer service every time a guest enters the lobby. Don't miss out on an opportunity to work with a great team in a collaborative, fast paced environment with strong growth potential!

***Must be able to work a flexible schedule***

 Oakwood Worldwide is the world's largest provider of high-quality furnished and unfurnished accommodations. Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers. Oakwood is actively expanding and this new position will join our team at our latest property acquisition in Dallas. This is a fantastic opportunity to join a company renowned for delivering world-class service to our internal and external clients alike.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Completing all reservation paperwork on a daily basis
• Faxing or emailing all reservation paperwork to contact and/or end user on a daily basis.
• Authorizing credit cards and sending reservation confirmations after all paperwork is complete on a daily basis
• Auditing all final paperwork for correct signatures and correct intent to vacate dates
• Updating reservations software with correct payment and contact details for all current guests
• Following up on all pending paperwork on a daily basis
• Answering phones and entering work order requests for maintenance
• Display positive and energized personality and behaviors that demonstrate a can-do attitude
• Leasing responsibilities will include showing apartments to prospective customers, following up and closing lease agreements
• Tracking and reporting on sales traffic and closing results

QUALIFICATIONS

• 2+ years experience in an Administration and Organizational environment
• Exceptional customer service and phone skills.
• Professional verbal and written communication
• MS Word, Excel, and Outlook
• Ability to close a sales transaction

Oakwood Worldwide offers a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan.