Server - Full-time / Part-time

Greet, seat and serve all guests in a friendly, prompt and professional manner to provide exceptional service. Serve food and/or beverages to restaurant and in-room guests timely and accurately. Maintain professionalism in a fast paced environment at all times. Possess technical knowledge and aptitude.

Essential Responsibilities and Duties include the following - Other Duties May Be Assigned:

• Adhere to Platinum Management Services, LLC. and Brand specific standards.
• Adhere to statutory requirements applicable to food and drink service (i.e. ServSafe Food Handler Permit, Server Permit).
• Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and departmental personnel.
• Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.
• Anticipate and address guest service needs, assist individuals with disabilities.
• Notify management immediately of all incidents and injuries.
• Maintain thorough knowledge of hotel information including but not limited to menu items, packages, promotions, local area, attractions and events.
• Knowledge of restaurant and menu specials. Upsell at all times.
• Take guest food and/or beverage orders and input orders in POS system for both restaurant and in-room dining.
• Ensure accuracy of all food and beverage orders and presentation prior to serving.
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state and local requirements and regulations and Company and Brand standards.
• Routinely follow up with guests to ensure their complete satisfaction throughout the meal/ food & beverage experience.
• Receive guest payments and process transactions in accordance with Company policies and Brand standards.
• Assist food and beverage department in the preparation of all items for all outlets and meeting events.
• Clear, clean and wipe down tables and chairs promptly and efficiently. Clear trays from guest room hallways.
• Maintain a clean and hazard free work area at all times.
• Effectively communicate with food & beverage staff frequently during shifts.
• Communicate guest meal requirements, allergies, and special requests.
• Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.

• A food service permit or valid health/ food handler card(s) and or an alcohol awareness certification may be required in accordance with state and local government agencies, Company and Brand standards.


• Professional appearance and grooming must be adhered to at all times. Uniforms must be worn according to Company and Brand standards.


• Excellent verbal and communication skills required.


• Possess technical knowledge and aptitude. MICROS experience preferred.


• Must have knowledge of safe food handling, presentation and serving methods.


• Ability to attend and complete job and Brand training.


• Ability to work a flexible schedule.


• Self-starter.


• Be organized and work well in a fast paced team environment.


• Stand for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place object weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.


• Previous experience required.


• High School Diploma preferred.

** To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily.

** As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.