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About this job

Holiday Inn Express Irving Convention Center - Las Colinas

What you will be doing

  • Shuttle hotel guests in the hotel van/vehicle to and from the airport and/or local destinations in a friendly and courteous manner.
  • Escort arriving and departing guests to and from their accommodations.
  • Assist guest with storing and retrieving their luggage from the van.
  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

Requirements

  • A valid driver's license and may also require a Commercial Driver's License.
  • Basic English language communication skills
  • Exceptional hospitality skills.
  • The ability to lift and carry heavy packages and luggage, and perform tasks requiring bending, stooping, kneeling, and walking significant distances.
  • High school education or equivalent experience
  • Customer contact experience preferred
  • Knowledge of hotel services and the local area events and activities
  • Ability to drive all speed shifts of vehicles, van, limousines and automobiles.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer