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in Mason, OH
Bilingual (Spanish/English) Sales Agent, Macy's Home Direct - M-F Fulltime 9:15a to 6:00p or Parttime 6:00p to 12:00a with 4 of 8 weekend days. Mason, OH
•30 days ago
Hours | Full-time |
---|---|
Location | Mason, OH Mason, Ohio |
About this job
Overview:
As a Macy's Home Direct Sales Agent, you will be a part of a motivated, customer-service oriented, andfun group of individuals. Our representatives identify all sales opportunities, complete a needs assessment on every customer, and match merchandise to the customers' needs and price point. Using their customer-friendly sales skills, these representatives are an integral part of achieving the department's objectives. The salary range for this position is$11.00 - $13.15 per hour.
Key Accountabilities:
- Effectively answer and resolve customer issues using professional selling skills which include opening a call, identifying the customer's needs, suggestion selling, closing the sale, and follow up.
- Provide customer service for delivery and merchandise order issues.
- Initiate, participate in, and complete special projects that enhance the overall performance of the department.
- Effectively support the Mail and Phone Order department by learning the functions in this department.
Skills Summary:
- High school diploma or general education diploma (GED) required.
- Excellent customer service, problem solving, analytical, decision-making, communication, follow-up, and organizational skills required.
- Must be fluent in Spanish and English.
- Previous retail selling and customer service experience desired.
- E-mail and PC Office application experience desired.
- Computer keyboarding and navigational skills required.
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.