Solutions Architect - Full-time / Part-time

Individual contributor; highly collaborative pooled resource supporting SVP Client Solutions

Deployed internally, these high level subject matter experts (SMEs) have expertise across the Optum organization and are brought in to oversee large and complex solution builds internally. This individual works closely with SVP Client Solutions to support solution architecture and development. Engagements will be 40% external, 60% internal.

This role requires a hands-on approach with experience in architecting, designing and implementing large scale health management solutions. The ideal candidate will demonstrate a deep product expertise spanning the Optum portfolio, business development mindset and strong relationship management/influencing skills.  The Solution Architects engage internally with both the businesses and markets to integrate scalable solutions and ensure implementation and quality assurance based on current industry best practices and leading methodologies.  Solution Architects preferably have extensive healthcare experience.  They have solid understanding of the markets that we service (entities with medical risk in the payer, provider, employer and government sectors); understanding market demand for products and services to reduce cost and improve quality.  They hopefully bring with them a passion for making the healthcare system work better.

Primary Responsibilities:

• Integrates Optum portfolio to design and deliver solutions that holistically address clients' health management needs for strategic, complex, and/or forward-thinking accounts and prospects.


• Engaged with the businesses and markets in complex solutioning with a focus on driving growth. Primarily responsible for solution based engagement internally and successful relationship management at an Optum level.


• Develop deep relationships with the business and market contacts responsible for solution builds. Provide strategic insight, solution development and project management on the project's behalf. Understand the organization's unique business environment and challenges, incorporating those into solution development.


• Consult and collaborate with the market and product leads, applying skills to architect organization wide solutions.


• Verify we understand the strategic objectives and the initiatives that support the strategy. Partner with both internal and external delivery teams to ensure expectations of service and execution are clearly understood, communicated and met. Provide input to relevant Optum colleagues responsible for solution delivery.


• Overall accountability for solution delivery. Partner with and support internal and external team to manage expectations and drive successful implementation. Serve as an escalation point for the organization regarding solutioning issues.


• Conducting diagnosis/ assessment activities and defining high-level program/action plans. Work with product and project teams to analyze and understand enterprise business drivers to determine business information and system architecture requirements.


• Design and develop solutions that provide clients with secure, robust and scalable solutions, taking into account user requirements, technical requirements, etc. (e.g. solution architecture) and ensuring the architectural integrity of the solutions.


• Adept at configuring and customizing the products to meet specific client organization type and risk model.


• Participates and drives all phases of the projects, helping to ensure timely delivery of projects with an emphasis on front-end strategic assessment and solution definition.


• Partners with Product, RFP team, Pricing, PG, etc. to optimize integrated solution of product offerings.


• Provides feedback to the product organizations on problem areas and opportunities for increased integration.


• Provide thought-leadership to internal team members across businesses and technical project dimensions, solving complex business requirements. Mentor all team members on their assigned project tasks. Participate in the development of additional opportunities within the businesses.


• Collaborates with other solution engineers to provide execution for solution proposals, design and delivery

Key Qualifications:

• BS degree; Masters preferred


• 5+ years of experience working in the health system industry; health plan experience a plus


• 5+ years of experience with solution design and development


• 10+ years overall business experience


• Demonstrated experience developing large-scale enterprise wide solutions


• Prior consulting or professional services background desired


• Experience assisting with business development, RFP, RFI activities


• Ability to travel 30% is required


• Research and project management experience


• Strong communication and organizational skills


• External- client facing experience

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 Job keywords: Project Management, Matrix environment, Lead, PMP, certification, project scope, risk definition, project methodology, six sigma, Business Operations, Wakefield, MA, Massachusetts