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in Fremont, CA

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Hours Full-time
Location 291 - 94539
Fremont, California

About this job

​Home Instead Senior Care is the world’s trusted source of non-medical care for seniors in their homes.  Each office is independently owned and operated and, we are a part of a network of more than 1,000 offices across 18 different countries. 
The Union City office of Home Instead Senior Care is growing and looking for an energetic, outgoing and individual with strong interpersonal and telephone skills, computer competence, organization skills and attention to detail. 
We are looking for an HR/Recruitment and Retention Coordinator to perform a variety of duties in the recruitment of CAREGivers. The HR/Recruitment and Retention Coordinator is expected to recruit, screen and hire, assist in training and retaining a staff of CAREGivers in order to provide the highest quality service to clients. 
You will succeed in this position if you like: working with people, multi-tasking and if you take pride in being an important contributor in our organization.  The work you do makes a difference in the quality of care we deliver and the quality of life for our Clients.

Some of the job responsibilities are:
  • Maintain and execute current recruitment strategies and running year round screening, hiring, training and disciplining CAREGivers
  • Maintain regular attendance and integrity at the office to execute job responsibilities
  • Analyzes recruitment strategy and CAREGiver Inquiry Source reports to determine effective recruitment strategies and activities.
  • Updating online job postings – in Applicant Stack system relaying to Public Job Board, Indeed, SimplyHired, Snagajob, Facebook, Twitter and LinkedIn, etc. in conjunction with colleagues.
  • Build the foundation of retention by conducting New CAREGiver Orientation/Training and evaluating CAREGiver’s ability to Live Home Instead as they transition to the field.  
  • Nurtures relationships by participating in events, conducting presentations, attending meetings etc.  Activities may also include delivering brochures, placing signage, etc.
  • Supports The CAREGiver Experience by participating in committee meetings, planning events and programs for the CAREGivers, training and quarterly CAREGiver meetings.
  • Participates in continual improvement of processes, procedures and materials relating to all aspects of the company.
  • Conduct phone screens with potential candidates and schedule application appointments
  • Schedule and conduct applicant interviews in an efficient and professional manner
  • Complete reference calls on prospective CAREGivers in a timely manner
  • Run sex offender database checks and background clearances, E-verify checks, drug screening and possible fingerprint for all candidates.
  • Create and maintain all employment records including but not limited to I-9 form,W-4, and all other employment related documents.
  • Schedule and assist in conducting CAREGiver orientation 
  • Maintain Supply of application, interview and reference materials
  • Attend and report CG Critical numbers at weekly Staff Meeting.
  • Enter new CAREGivers and maintain existing CAREGivers records in Clear Care along with scanning new hire files into Box.com
  • Reviews and updates Orientation and other training materials as needed.
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers

Secondary Responsibilities:
  • Conduct client/CAREGiver introductions and visits as needed
  • Discuss and develop online social media presence for CAREGivers as another avenue of connection such as Facebook posts and e-newsletter.  
  • Participate in CAREGiver meetings
  • Monitor, mediate, and log both client and CAREGiver activity
  • Field new client inquires over the phone in a knowledgeable manner, enter and scan information into Clear Care and Box.com
  • Assist with Unemployment and Workers Compensation claims
  • Assist and perform any duties of the Care Coordinator as needed.
  • Perform any and all other functions and responsibilities deemed necessary

Job Factors
  • Must demonstrate core values of Home Instead Senior Care and act at all times in a professional manner while representing the organization in the community.
  • Excellent interpersonal skills are critical as is positive attitude, professional appearance and polished presentation skills.  
  • Must demonstrate sound judgment and good decision making skills, especially when evaluating and supervising CAREGivers.
  • Must have the ability to manage time, priorities and schedule in order to work independently, on multiple priorities and meet deadlines. 
  • Our business is a 24-hour per day, 7 day a week business. You may be required to work on weekends and/or after hours on an emergency or as needed basis.
  • Driving to field and meeting client is required. A valid driver license and effective auto insurance are both required.

The successful candidate will be subjected to background and reference check like all employees in our company. This position is non-exempt, with 90 days probationary period.
If you are interested in pursuing this opportunity to work with a great team and top-notch company please please email your cover letter and resume with references to new94587@gmail.com instead (please do NOT fill the applying form coming next).