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***TRICARE - Clinical Trainer - US Telecommute
| Hours | Full-time, Part-time |
|---|---|
| Location | Phoenix, AZ Phoenix, Arizona |
About this job
Position Description:
UnitedHealth
Group is working to create the Healthcare system of
tomorrow and you can help. Already Fortune 17, we are totally focused on
innovation and change. We work a little
harder. We aim a little higher. We expect more from ourselves and each other.
And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're
building a high-performance Healthcare system that works better for more people
in more ways than ever. Now we're looking to reinforce our team with people who
are decisive, brilliant and built for speed.
Join with us and start doing your life's best work.SM
UnitedHealthcare Military and Veterans has an exciting opportunity to
join our company as a Clinical Trainer in our one of our office locations
or from a telecommuting location. This position supports integrated M&V
Utilization and Case Management behavioral health and medical/surgical programs.
These programs provides proactive outreach, engagement, evidence-based
interventions, resources and education to TRICARE beneficiaries, their families
and their healthcare providers to assist beneficiaries with appropriate
utilization of healthcare services and improve adherence with medical treatment
plans.
Primary Responsibilities:
- Develop, maintain, and conduct role-based and function-specific training to
new hire and tenured clinical employees. - Develop and facilitate informal learning opportunities such as
“lunch ‘n learn chats". - Manage all aspects of training administrative responsibilities
such as enrollment rosters, course completion, calendars, survey distribution,
and tracking learning assessments scores through learning management
systems. - Provide training reports for contract and accreditation
initiatives. - Function within a matrix organization and partner closely with
M&V teams. - As assigned, manage the development of work documentation such
as standard operating procedures, quick reference guides, and job
aids. - As assigned participate in process improvement projects and
special initiatives. - Serve as a “learning and performance consultant†to Clinical
Services management.
As
a potential government contractor, this position requires U.S. citizenship and
proof of favorable adjudication following submission of Department of Defense
form SF85P.
UnitedHealthcare
Military & Veterans is part of the family of companies that make
UnitedHealth Group one of the leaders across the US Healthcare system.
We serve those who serve our nation, providing quality Healthcare services to
millions of Military beneficiaries.
Our commitment to helping people live healthier lives, and to continue the
honor, satisfaction, and quality of the TRICARE Military Health Benefit program
is greater than ever. Our efforts complement the Military Health System to
demonstrate the best blend of public and private Healthcare solutions.
It's not just business as usual. It is one of our proudest endeavors.
If you're ready to help make Healthcare work better for those who serve our
nation. If you are smart, creative, and committed. If you want to make a
difference, consider being part of the elite team at UnitedHealthcare Military
& Veterans.
This is an opportunity to share in something special; a chance for all of us to
serve, to excel, and to know that we've made a difference for those families
who have made our nation stronger.
Requirements
Qualifications:
- Current and unrestricted Nursing license or Licensed Social
Worker, LMSW or LCSW. - Bachelor's Degree.
- 1+ year experience developing and facilitating training
including the management of the learning environment, a demonstrated
understanding of appropriate learning metrics used to evaluation learning
effectiveness, and the application of effective facilitation skills. - 4+ years of Clinical Behavioral Health experience required;
i.e. utilization, hospital, doctor's office, case management, outpatient direct
care experience, etc. - Proven experience of applying, training and coaching others in
the use of health education behavior models. - 3+ years of experience with Microsoft Excel, Word, and PowerPoint.
- United States Citizenship.
- Ability to obtain favorable adjudication following submission
of Department of Defense form SF86 NAC form SF86.
Preferred
Qualifications:
- Master's Degree.
- Case Management Certification (CCM), TRICARE or managed
Healthcare experience. - Training certifications from ASTD, AchieveGlobal, DDI or other
nationally recognized consultancy or association. - Ability to work individually, within a team, and interface
with multiple personnel levels. - Experience with SharePoint contributor role and Articulate
development.
Careers at UnitedHealthcare
Military & Veterans. When it
comes to their healthcare, the men and women who help keep the peace deserve
the greatest peace of mind. That's why UnitedHealthcare is the organization
that's called on to serve them and their loved ones. We're all about finding
better ways to help improve their lives no matter where life may take them. So
our career opportunities take challenge to a higher level. If you have a
commitment to quality that mirrors our commitment to the men and women of the
armed forces, take time to learn more about the career paths available here.
It's a genuine opportunity to do your
life's best work.SM
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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