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in Springfield, VT

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Hours Full-time, Part-time
Location Springfield, VT
Springfield, Vermont

About this job

Manpower Group Solutions is currently hiring a Field Technician Apprentice for a manufacturer of building products client in Springfield, VT! As a member of the Customer Care team you will work directly with a Field Service Apprentice to perform chargeable and warranty repairs on company's products installed in residential and commercial structures. Successful candidates will be enrolled in our certification program that will include all necessary training and provide periodic assessments to ensure you are on track to becoming a fully qualified Field Service Technician. This position may require occasional overnight travel; up to 20%, and may include work hours in excess of the standard 40 hour work week during peak seasons including the potential of working weekends. Ideal candidates will also be willing to relocate to accept a Field Service Technician position once fully qualified. *Provide daily assistance to Field Service Technicians supporting company's products in the field including: oTroubleshooting product and/or construction related issues. oPreforming repairs on products that may involve climbing ladders, use of scaffolding, handling glass and heaving lifting. oProducing high-quality, fact-based, technical reports. *Achieve all certification levels necessary to become a fully qualified Field Service Technician. *Deliver world-class service and maintain the highest level of professionalism during all customer interactions. *The hours to start off for training will be a typical day shift Mon-Fri; however those hours are subject to change to a Tuesday-Saturday or other for coverage. This will depend on the specific region and should be discussed at the in-person interviews if you move on in the process. *You will be required to drive your own vehicle to report to work each day. Typically to the Technician's home or central location. This is considered your daily commute and is not included in hours worked. *This position will pay $14.18/hour to start. *Candidates will be required to complete a Technical Aptitude Assessment online. *Final candidates will be required to pass a "Fit for Duty" screening exam The following is a list of general job duties and there may be other duties as required: *Inspect window and patio door products to find root cause of service issue. *Perform service work on various products. *Clean up service site. *Operate company service vehicle. *Maintain service vehicle in proper working order. *Maintain tools in proper working order. *Provide complete reports from service or inspection jobs. *Communicate and document changed or cancelled appointments. *Report reoccurring problems or issues such as product defects or process issues. If you meet or exceed the requirements of this role, and would like further information on this role, please contact Toby Baker at toby.baker@manpowergroup.com.