Restaurant Theatre Manager

PURPOSE Supervise and coordinate operations of the Dine-In Theatre to achieve AMC’s goals. Provide leadership and development, and communicate expectations to all associates in a professional and safe work environment. ESSENTIAL FUNCTIONS • Lead and develop staff to perform the “Essential Functions” of their positions. • Provide direct supervision and guidance to staff members. • Ensure that associates satisfy all AMC guest service standards. • Ensure proper staffing in each area. • Perform daily opening, closing, operational, and administrative duties. • Reinforce guest and operational focus through MBWA (Managing by Walking Around). • Review financial numbers to optimize financial results and the guest experience. • Take ownership of the successful completion of personal training program. • Oversee an individual Dine-In Theatre area, if assigned. • Assist with hiring, training, and appropriately disciplining associates. • Work effectively with supervisors, peers, subordinates, guests, vendors and corporate partners. • Listen, communicate, and work to resolve guest concerns. • Deliver timely results with minimal supervision. • Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule Policy. • Uphold AMC’s Business Practice Standards and ensure compliance with company programs and policies. • All other functions as designated by the General Manager or Senior Manager (where applicable). MINIMUM REQUIREMENTS • Age 21 or older. • Minimum of one year experience in guest-focused business (e.g., bar, restaurant, hospitality, etc.). • Minimum of six months of supervisory or commensurate leadership experience. • Ability to obtain any required alcohol service licenses or certifications, including T.I.P.S Certification. Requirements to be performed, with or without reasonable accommodation: • Standing, walking, lifting, twisting, and bending on a frequent basis. • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor). • Ability to work and meet deadlines with minimal supervision. PREFERRED QUALIFICATIONS • Two years of experience in a casual-dining environment. • Working knowledge of all staff functions. • Supervisor experience preferred. • Associate’s/Bachelor’s degree in hospitality, the culinary arts, or commensurate experience. A list containing Tools and Machines Used, Access and Environment are available upon request from theatre management. UNIFORM Provided by Theatre: AMC-issued shirt, black pants, black belt, nametag Provided by Associate: Black shoes, black socks