Sales & Finance Manager

Job Location: 6850 Hwy 121, Frisco, TX, 75034

Position Type: Full Time

We’re AutoNation – America’s largest automotive retailer from coast to coast, with over 220 stores representing 34 different vehicle brands. Our vision is to be America’s best place to buy and service cars and trucks. We do this by attracting great people to join our team who will delight our Customers and drive Customer loyalty.

We offer great career opportunities from coast to coast, along with excellent pay programs, benefits, training and a culture where we strive to help our Associates be highly successful.

If you have the drive, we have the vehicle.

Position Overview

The Sales and Finance Manager ensures that the dealership meets or exceeds its new and used vehicle sales targets, as well as F&I targets on a daily, monthly and yearly basis. The Sales and Finance Manager is responsible for selecting, developing and retaining a sales associate team to meet or exceed business results.

Who Would I Interact With?
This position interacts daily with Customers, Sales Associates, Sales Managers, Financial Services Manager, Accounting Associates and support staff, just to name a few.

What are the day-to-day responsibilities?

• Forecast daily and monthly goals for the department and strive to meet them
• Monitor all three areas of traffic: showroom, e-Commerce, and phones; staff sales team to provide appropriate coverage
• Ensure implementation of the Customer 1st Sales Process
• Desk deals in accordance with the Sales Menu Process
• Assist Sales Associates in the potential closing of car deals
• Participate in save-a-deal and heat-sheet meetings
• Complete trade appraisals in accordance with AutoNation processes
• Complete customer follow-up as outlined by AutoNation standards
• Assist in managing controllable expenses in variable operations (i.e., sales and F&I)
• Adhere to all state and federal laws and regulations as they apply to Finance and Insurance
• Maintain an efficient workflow of all finance office processes
• Adhere to AutoNation's F&I Interview/Menu Selling Process
• Contract deals
• Maintain proper lender mix including Captives and Preferred Lenders
• Adhere to Approved Product and Product Pricing Guidelines
• Log all deliveries accurately and in a timely manner
• Maintain chargebacks at an acceptable level
• Assist sales teams in following up with non-delivered sold units
• Verify lien payoff balances and automotive insurance policies
• Verify all customer signatures
• Copy all non-prime documents to maintain in the Deal Jacket
• Verify customer vehicle deposit receipts in house at delivery
• Hire, train, motivate, monitor/coach the performance of all vehicle sales associates
• Conduct daily and weekly sales meetings, to include training
• Conduct business in a manner consistent with AutoNation standards for integrity and ethics
• Lead and coach Sales Associates to continuously improve the customer experience and achieve 100% Customer Satisfaction

What are the requirements for this job?

• High School diploma or equivalent
• Excellent communication skills
• Ability to select, train, coach and develop associates
• Strong organizational skills and attention to detail
• Ability to utilize personal computers including Microsoft Outlook and Word
• Valid Driver's License
• Ability to operate an automobile

AutoNation is an equal opportunity employer and a drug-free workplace.