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Clinical Administrative Coordinator - Sugar Land, TX and Overland Park, KS
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Sugar land, TX Sugar land, Texas |
About this job
Position Description:
Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work. (sm)
Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work. (sm)
Primary Responsibilities:
- Respond to incoming Provider and Enrollee calls.
- Enter notifications, Providers' status of an existing notification, and determining if notification is required.
- Complete Notification Wizard, along with ICD-9 and CPT Coding.
- Provide excellent Customer Service to both Providers and Enrollees.
- Assist with faxes and emails.
- Build authorizations in UHC systems.
- Provide clear and accurate documentation.
Requirements
Required Qualifications:
- High School Diploma/GED.
- 2+ years of experience in a Clinical setting using the telephone and computer as the primary instruments to perform the job duties.
- 2+ years of professional experience in a Clerical or Administrative role.
- 1+ year of Call Center experience.
Preferred Qualifications:
- Experience in Healthcare or Insurance/Benefits.
- Medical Terminology/Coding (ICD-9 and CPT) experience.
- Hospital, Physician, or Medical/Clinical experience.
Physical Requirements and Work Environment:
- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, and long periods of close vision looking at a computer monitor.
- Service Center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity.
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.