The job below is no longer available.
You might also like
in Coppell, TX
- $17
est. per hour - $17
est. per hour Sonic • 1h agoUrgently hiring 5.7 mi Use left and right arrow keys to navigate - $32
est. per hour Torchy's Tacos • 2h agoUrgently hiring 5.6 mi Use left and right arrow keys to navigate - $32
est. per hour Torchy's Tacos • 2h agoUrgently hiring 5.6 mi Use left and right arrow keys to navigate 
$16.00 to $18.00Verified per hour
Mgr, Account Managers - Verticals Job - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Coppell, TX Coppell, Texas |
About this job
Posting Job Title:Mgr, Account Managers - Verticals
Requisition #: 162778BR
Posting Location: Coppell, TX, US
Area of Interest:Sales
Position Type: Full Time
Posting Job Description
The purpose of the Manager, Account Management, Verticals position is to Manage the day-to-day operations of a team of sales base management account reps within the West Region for Time Warner Cable business class. A successful Sales Manager will be able to effectively lead their team to regularly exceed the Business Class sales quota objectives, assigned to this sales team. Also, build/maintain a think customer first culture that exudes world class customer service. A successful candidate will achieve all desired objectives through continuous operational enhancement, attentiveness to their team that drives performance and processes adherence, and collaboration with other teams.
Essential Job Functions:
- Coach, train, and lead your team of Account Manager 2 representatives to increase productivity and maintain sales goals
- Maintain productivity in the Field Sales department by maintaining and growing the assigned existing customer base
- Design and implement department programs to motivate and recognize employees on a daily basis
- Set goals and objectives for the assigned Account Manager 2 ' s
- Identify and implement ways to increase productivity and performance for the Account Manager 2 ' s.
- Ensure Account Manager 2 ' s are sufficiently trained in the necessary functions and products in order to guarantee all work is completed accurately and in a timely manner
- Real-time continuous evaluation and coaching of representative performance
- Work with management to track and improve representative and lead performance as it pertains to sales quotas, and retention of the assigned base of customers.
- Responsible for motivating the assigned Account Manager 2 reps to be accountable for exceeding individual and team sell-in, adherence, quality, and customer service established goals
- Support recruitment and training efforts to develop and retain a strong sales force
- Communicate all performance/development objectives to the team
- Provide escalation assistance to representatives with complex troubleshooting situations
- Help coordinate the implementation of Business Class new products, services, and technologies.
Job Requirements:
- High school diploma or general equivalency degree required, BS desired
- 2+ years leadership experience in Managing a team of field sales reps, or base management reps
- 2+ years B2B direct sales experience within telecom, cable, or broadband industry
- Experience troubleshooting high-speed Internet, phone, video over cable strongly desired
- Advanced PC skills with strong MS Office expertise
- Adaptable to flexible schedules based on business needs
- Must be available to work days, evenings, weekends, and holidays as business dictates
- Ability to work extended hours on an as needed basis
- Leader with nonstop energy that can motivate a sales team
- Excellent analytical, decision-making, and problem solving skills
- Familiarity with ICOMS,, Salesforce or other call tracking software is a plus
- All other Duties As Assigned
The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.
Education and Experience:
- High school diploma or general equivalency degree required, BS desired
Travel Requirements:
- 25 to 35%
Supervisory/Managerial Responsibilities:
Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers
FCC Unit_TWC: 11551
Controlling Establishment ID: 00351 - Coppell 750 Canyon Dr
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 162778BR
Posting Location: Coppell, TX, US
Area of Interest:Sales
Position Type: Full Time
Posting Job Description
The purpose of the Manager, Account Management, Verticals position is to Manage the day-to-day operations of a team of sales base management account reps within the West Region for Time Warner Cable business class. A successful Sales Manager will be able to effectively lead their team to regularly exceed the Business Class sales quota objectives, assigned to this sales team. Also, build/maintain a think customer first culture that exudes world class customer service. A successful candidate will achieve all desired objectives through continuous operational enhancement, attentiveness to their team that drives performance and processes adherence, and collaboration with other teams.
Essential Job Functions:
- Coach, train, and lead your team of Account Manager 2 representatives to increase productivity and maintain sales goals
- Maintain productivity in the Field Sales department by maintaining and growing the assigned existing customer base
- Design and implement department programs to motivate and recognize employees on a daily basis
- Set goals and objectives for the assigned Account Manager 2 ' s
- Identify and implement ways to increase productivity and performance for the Account Manager 2 ' s.
- Ensure Account Manager 2 ' s are sufficiently trained in the necessary functions and products in order to guarantee all work is completed accurately and in a timely manner
- Real-time continuous evaluation and coaching of representative performance
- Work with management to track and improve representative and lead performance as it pertains to sales quotas, and retention of the assigned base of customers.
- Responsible for motivating the assigned Account Manager 2 reps to be accountable for exceeding individual and team sell-in, adherence, quality, and customer service established goals
- Support recruitment and training efforts to develop and retain a strong sales force
- Communicate all performance/development objectives to the team
- Provide escalation assistance to representatives with complex troubleshooting situations
- Help coordinate the implementation of Business Class new products, services, and technologies.
Job Requirements:
- High school diploma or general equivalency degree required, BS desired
- 2+ years leadership experience in Managing a team of field sales reps, or base management reps
- 2+ years B2B direct sales experience within telecom, cable, or broadband industry
- Experience troubleshooting high-speed Internet, phone, video over cable strongly desired
- Advanced PC skills with strong MS Office expertise
- Adaptable to flexible schedules based on business needs
- Must be available to work days, evenings, weekends, and holidays as business dictates
- Ability to work extended hours on an as needed basis
- Leader with nonstop energy that can motivate a sales team
- Excellent analytical, decision-making, and problem solving skills
- Familiarity with ICOMS,, Salesforce or other call tracking software is a plus
- All other Duties As Assigned
The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position.
Education and Experience:
- High school diploma or general equivalency degree required, BS desired
Travel Requirements:
- 25 to 35%
Supervisory/Managerial Responsibilities:
Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers
FCC Unit_TWC: 11551
Controlling Establishment ID: 00351 - Coppell 750 Canyon Dr
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
TWCMCM802