Call Center Rep - Full-time / Part-time

Manpower is currently hiring a Call Center position for one of our clients in Oriskany, NY! Job Responsibilities: *Provide service and information to customers regarding products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions. *This position may also support campaigns to increase revenue, generate sales and conserve existing assets. *responding to requests via telephone regarding insurance and other financial service products and benefit plans *Research and respond to requests and discuss options regarding various aspects of the policy for example, status of claims, policy provisions, values, basic procedures, etc. *Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing * Efficiently access multiple electronic systems and LAN/PC to provide complete response *Work at all times to enhance and strengthen the relationship *Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Requirements: *High school diploma or equivalent *Previous Call Center experience preferred *Superior telephone etiquette *Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations Please go to www.manpowerjobs.com and create a profile with us and contact this recruiter directly. For additional details on this role contact: Anne Paprocki Email: Anne.paprocki@manpowergroup.com