Administrative Assistant

Administrative Assistant

Job Description:

• As part of the Release of Information Team, interprets and responds to requests for protected health information.
• Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties.
• Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer.
• Adheres to Customer policy and Iron Mountain policy, as well as, state and federal regulatory guidelines surrounding the release of protected health information.
• Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles.
• Performs data entry functions, utilizing Iron Mountain’s tracking application, to log, monitor, and complete requests for information.
• Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Iron Mountain Record Centers.
• Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.

Licenses and Certifications Required:

• Credentialed resources (e.g. Registered Health Information Technician (R.H.I.T.)) must maintain continuing education requirements to retain credentials.

Education and Experience Required:

• High School Diploma or GED required, associate’s degree preferred, R.H.I.T. desired.
• A minimum of 1-3 years of customer service experience, records management or healthcare experience required.

CORESTAFF Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. CORESTAFF Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.