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About this job



Overview:

The Starbucks Barista sells and creates coffee beverages following Starbucks standards providing outstanding customer service through product knowledge.

Essential Functions:
  • Follows Food Division Standards and Best Practices
  • Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar and pastry stations.
  • Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
  • Follows Starbucks Simply Service Steps and STAR skills providing and outstanding customer experience.
  • Educate, sample and serve customers products.
  • Follows station specific duties and responsibilities.
  • Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.
  • Maintains PAR stock levels and standards in product presentations.
  • Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards.
  • Follows Starbucks merchandising and signing standards.
  • Maintain personal hygiene and professional dress code to comply with Food Division, Starbucks and Health Department standards.
  • Other duties and assigned by supervisor.

Qualifications:
  • Excellent customer service skills
  • Skill in working as part of a team
  • Effective communication skills
  • Ability to use the Point of Sale terminal
  • Ability to lift up to 30 pounds
  • Quantitative skills
  • Ability to work safely in a fast-paced environment
  • Previous restaurant/coffee experience preferred
  • Spanish communication preferred

Macy's is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

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