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Pharmacy Technician - Overland Park, KS
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Overland Park, KS Overland Park, Kansas |
About this job
Some people are never satisfied with what they did
yesterday. We're with them. And the incredible growth of UnitedHealth
Group and our Optum Rx Pharmacy Benefits business is satisfying proof
that we're on to something.
This is a career home for people
who believe deeply, work passionately and succeed, dare we say, wildly.
If you're a Pharmacy Technician who's on your way to higher levels of
knowledge and impact, we invite you to learn more.
The Pharmacy Technician is
responsible for answering incoming calls/completing outbound calls
to/from patients, physicians and pharmacists while ensuring a high level
of customer service and maximizing productivity.
Responsibilities:
yesterday. We're with them. And the incredible growth of UnitedHealth
Group and our Optum Rx Pharmacy Benefits business is satisfying proof
that we're on to something.
This is a career home for people
who believe deeply, work passionately and succeed, dare we say, wildly.
If you're a Pharmacy Technician who's on your way to higher levels of
knowledge and impact, we invite you to learn more.
The Pharmacy Technician is
responsible for answering incoming calls/completing outbound calls
to/from patients, physicians and pharmacists while ensuring a high level
of customer service and maximizing productivity.
Responsibilities:
- Entering prescriptions and verifying appropriate information
- Contacting patients, pharmacists and doctor's offices to resolve claims issues
- Processing prescriptions (from intake to order completion)
- Resolving customer issues; ensuring accurate information is provided
- Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
Requirements
Qualifications:
- Licensed Pharmacy Technician is required
- Pharmacy/ prescription data entry experience preferred
- Familiarity with computer and Windows PC
applications, which includes the ability to learn new and complex
computer system application - An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
- Authorization to work in the United States
- Available to work 40 hours per week and overtime as required according to the needs of the business
- Ability to remain focused and productive each day though tasks may be repetitive
Available to work 40 hours per week within the operating hours of the site of Monday through Friday 7am to 7 pm.
English/Spanish Bilingual Preferred
Physical Requirements and Work Environment:
- Frequent speaking, listening using a headset,
sitting, use of hands/fingers across keyboard or mouse, handling other
objects, long periods of close vision looking at a computer monitor - Service center environment with moderate noise level due to Representatives talking, computers, printers, floor activity
UnitedHealth Group is working to create the health care system of tomorrow.
Already
Fortune 14, we are totally focused on innovation and change. We work a
little harder. We aim a little higher. We expect more from ourselves and
each other. And at the end of the day, we're doing a lot of good.
Through
our family of businesses and a lot of inspired individuals, we're
building a high-performance health care system that works better for
more people in more ways than ever. Now we're looking to reinforce our
team with people who are decisive, brilliant and built for speed.
Come
to UnitedHealth Group, and share your ideas and your passion for doing
more. We have roles that will fit your skills and knowledge. We have
diverse opportunities that will fit your dreams.
Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, age, national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords:
UnitedHealth Group, OptumRX, training class, customer service
representative, customer service, CSR, Pharmacy, PBM, Pharmacy Benefit
Management, inbound calls, Call Center