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Hours Full-time, Part-time
Location 519 SOMERVILLE AVE.
Somerville, Massachusetts

About this job

 

What do our Cashiers/Order Takers do while at work?

  • Treat each customer with respect, dignity and in a pleasant manner

  • Communicate with customers and take orders over the phone and in person

  • Responsible for taking cash and credit cards, makes change for customers and works with manager to handle, record and store cash correctly

  • Input Campus Card,  Grub Hub and other similar type programs

  • Make customer call backs

  • Maintain the front counter area in a neat and orderly fashion

  • Maintain the cleanliness of the dining room, doors and windows and restrooms

  • Ensure the front of the house cooler is stocked with variety of beverage options

  • Accuracy when entering orders into the Point of Service (POS) system

  • When taking order for delivery, ensure that the phone number and address for delivery is correct

  • Upsell milkshakes and other items on a regular basis

  • Able to resolve basic customer complaints to deescalate dissatisfied customers

  • Cross train and assist with packaging orders and with food preparation, when necessary

  • Follow food safety guidelines at all times

  • Other duties as assigned

 

What you need to be successful with us?

 

  • Availability during our hours of operation which includes evenings, late night, weekends and some holidays

  • Thorough knowledge of the menu items and sauce flavors

  • Reliable, able to show up to work on time and for each scheduled shift

  • Proactive with all work related tasks

  • Positive attitude with customers and coworkers

  • Clear and friendly communication skills

  • Understanding of time management

  • Attention to detail

  • Cooperates with all team members  

  • Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of their first day of employment

  • Must be 18 years of age and have an acceptable criminal background check

  • High school diploma/GED

  • Knowledge of basic math skills

  • Basic computer knowledge including  Point of Service (POS) experience

 

What’s in it for you?

 

  • Full and part-time positions

  • We start team members at minimum and

  • Performance reviews and potential pay increases after 6 and 12 months and annually thereafter.

  • When minimum wage increases, any pay increase you have earned stay with you! How many other companies will be doing that!!!

  • Advancement opportunities – we prefer to promote our Shift Runners, Assistant Managers and General Managers from within

 

Requirements

 

Who are we?

Savin Foods is a growing franchise operator of Wings Over and Smashburger fast casual restaurants. In January 2005, Savin Foods was formed and purchased two existing Wings Over locations: Wings Over West Hartford and Wings Over Storrs. In 2013 Savin Foods purchased the greater Boston territory for the Smashburger franchise.   

Today, we have 5 Wings restaurants in central Connecticut, 4 in the greater Boston area and one Smashburger in Natick MA with additional Smashburger being opened in Westwood and Medford MA in early 2015.                                  

Savin Foods is committed to providing its guests with great food and exceptional service.  We are committed in our pursuit of excellence with regard to our food, our service, and our people.  Team members are the foundation of our company and we will provide them with clear, consistent, strategic leadership and career opportunities.

To learn more about us visit our website at