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Hours Part-time, Full-time
Location CHARLOTTE NC
Charlotte, North Carolina

About this job

The Data Entry Operators are responsible for taking graduation announcement orders by phone, packing and shipping the orders to students. Hours: Monday - Friday

ADDITIONAL RESPONSIBILITIES:
Provide extraordinary customer service skills
Take orders over the telephone
Enter order accurately
Answer customer questions and direct calls to appropriate personnel
Accurately fill orders according to the specifications on the packing slips
Scan, label and ship orders using shipping carrier's computer systems
Restock boxing area; maintain inventory filled
Copy, fold and stuff mailers as requested
All other tasks as assigned by Manager/Supervisor
JOB SPECIFICATIONS:
Specialized Knowledge/Skills:
Excellent verbal and written communications skills
Must be able to work in a fast paced environment
Education/Experience:
High school diploma or equivalent
Some college preferred
Previous Customer Service experience a must