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Bilingual Call Center
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Stamford, CT Stamford, Connecticut |
About this job
Title: Bilingual Call Center Rep
Job Description:
- Handle inbound calls
- Email, fax and mail contract for residential and commercial accounts
- Submit rate changes and reimbursements on an excel spreadsheet
- Enroll, cancel, and update customers accounts with our program
- Support sales reps in opening new accounts and upgrading service on existing customers
- Quickly and effectively solve customer service related issues
- Maintain quality control/customer satisfaction
- Maintain customers accounts utilizing an excel spread sheet
Qualifications:
- Bilingual Spanish
- Prior call center or customer service experience
- Looking for someone with analytical skills to identify/solve problems
- Ability to multitask
- Must be Proficient in Microsoft Excel
- Excellent Communication Skills
Schedule:
Monday through Friday 9-6
Interview Process:
Resume Review and Phone Screen
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .