Behavioral Care Coordinator- Socorro, NM

In your field, learning never stops. And neither do you. You are continually pushing yourself to reach higher and go further. To do everything you can to ensure a positive outcome for our patients. Staying on top of your game and persevering in the face of challenge will be a big part of your success. And at every turn, you'll have the support of an elite and dynamic team. Join us in this role and you will use your diverse knowledge and experience to make health care work better for our patients, while doing your life's best work. (sm)

In this role, you will coordinate care on behalf of patients who are receiving long-term care, along with home and community services. Your experience with hospital and long-term care facilities will be essential in relaying the pertinent information about the patient needs and advocating for the best possible care available. At times, your patience may be challenged. But in the end, your confidence, decisiveness and perseverance will help you positively impact our patient lives, and ensure more positive outcomes for all.

What makes your clinical career greater with Optum? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Primary Responsibilities:

• Engage members telephonically to coordinate services, community resources, and treatment needs


• Deliver a holistic approach to coordinated care based on the enrollee needs


• Identify early risk factors and conduct ongoing assessments, and document in an electronic file


• Create, review and revise Plan of Care plans and focus on disease management


• Function as an advocate for members and decrease unnecessary hospitalizations


• Collaborate with the member's PCP to deliver and coordinate necessary services


• Build relationships with members and their families; assist them with proper health choices


• Ensure cases are documented in a timely manner

Required Qualifications:

• Bachelor's level degree in Social Work or other related field


• Minimum of 1 year clinical or case management experience


• Minimum of 1 year experience in long-term care, home health, hospice, public health, or assisted living

Preferred Qualifications:  

• Medicare/Medicaid experience


• A background working in geriatric special needs


• A background in behavioral health


• Experience with electronic charting


• Ability to multitask


• Basic level of proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook)

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work. (sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Social work, case management, behavioral health, long-term care, home health, hospice, public health, assisted living, Socorro, NM