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Hours Full-time, Part-time
Location CHANDLER, AZ
CHANDLER, Arizona

About this job

Position Description:

Optum360 is a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

 

If you want to achieve more in your mission of healthcare, you have to be really smart about the business of healthcare. Challenge yourself, your peers, and our industry by shaping what healthcare looks like and doing your life's best work.SM


We are seeking energetic candidates for the 2nd Shift in our Emergency Room Admitting Department. The perfect candidate will facilitate the Patient Admission flow, including Patient identification, accurate demographics, Insurance information, required signatures & documents and will be responsible for Insurance authorization, and notification and verification of Insurance benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about Payment assistance, co-payment collections, Patient liabilities and entering all necessary information into the Hospital computer system.


As Admitting professionals, we are often the first point of contact for our patients and their families. As such, we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate Insurance and demographic information in a timely manner. This enables us to provide high quality, compassionate Healthcare service to all who need it, regardless of their ability to pay.

Employees in this position are responsible for checking in, scheduling appointments, answering Billing questions and managing Patient Medical Records for a clinic. Roles may vary based on the size of the clinic(s).

Primary Responsibilities:
  • Moderate work experience within own function.
  • Some work is completed without established procedures.
  • Basic tasks are completed without review by others.
  • Supervision/guidance is required for higher level tasks.

Requirements

Required Qualifications:
  • High School Diploma/GED.
  • 1+ year of Customer Service related experience.
  • Knowledge of Medical Terminology.
  • Current proficiency utilizing a computer on a daily basis.
  • Availability to work Full-Time, PM hours/2nd Shift (i.e., 3:00pm - 11:30 pm), with varied days off during the week.
  • Availability to work every other weekend.
Preferred Qualifications:
  • Experience within Admissions or Registration.
  • Insurance Benefits experience or knowledge.
  • Cerner/MS4 experience.
Health care isn't just changing. It's growing more complex every day. ICD10 replaces ICD9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and health care organizations continue to adapt, and we are a vital part of their evolution. And that's what fueled these exciting new opportunities.

Optum360 is a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of revenue management services to health care providers nationwide.

If you're looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.