Clinical Assistant - WellMed Medical Center Clinic - San Antonio, TX

WellMed provides concierge-level medical care and service for seniors, delivered by physicians and clinic staff that understand and care about the patient's health.  WellMed's proactive approach focuses on prevention and the complete coordination of care for patients.  WellMed is now part of the Optum  division under the greater UnitedHealth Group umbrella.

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

In this Clinic Operations Assistant role, you will perform a wide variety of duties associated with front desk, scheduling, medical records, and over-reads and billing department.  You will enjoy profound job satisfaction as you impact the care and comfort of our aging population.  We offer  the benefits of working for a Fortune 14 company - career opportunities, great benefits, paid time off, and more! 

8am to 5pm Monday- Friday

Primary Responsibilities:

• 
  

  Checks patients in/out



• Collects payments


• Prepares daily balancing report for patient payments collected


• Schedules appointments


• Prepares patient paperwork for radiology exam(s) ensuring appropriate orders and lab results are received in a timely manner


• Posts payments received from patients and or insurance companies and prepares balancing report


• Enters charges incurred by patients and prepares a balancing report


• Follows up on outstanding claims and denied claims


• Creates daily patient encounters (fee tickets)


• Maintains patient demographics and insurance information using a computer database system


• Provides customer service regarding billing and pricing issues/questions


• Reviews and processes refunds on patient accounts with credit balances


• Scans manual reports into PACS for permanent storage


• Prints CDs from PACS for requests received


• Finalizes and right faxes patient procedure reports to clinics on the same day received back from radiologist


• Edits transcribed reports


• Researches reports that have not been distributed within 72 hours


• Incorporates corrections and or additions to reports requested by radiologist and clinics

Required Qualifications:

• High School Diploma or GED


• Basic knowledge of MSWord & Excel


• One or more years of experience working in a radiology clinic or department or working in a medical office


• Front office, appointment scheduling, charge entry, payment posting and insurance follow-up experience

Preferred Qualifications:

• Bilingual Spanish


• Knowledge of medical terminology

WellMed is a healthcare delivery system serving more than 90,000 patients, primarily Medicare eligible seniors, in Texas and Florida through primary care clinics, multi-specialty clinics, and contracted medical management services. Headquartered in San Antonio, Texas, WellMed is an industry leader in medical risk management, highly effective disease management and chronic care programs, healthcare delivery services and more.

Our focus and mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. We are innovators in preventative healthcare, striving to change the face of healthcare delivery for seniors. Our providers and support staff are selected for their dedication to the senior population and focus on preventative, proactive patient care.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.　

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Medical Office, Front Office, Medical Clinic, Senior, San Antonio, TX, Texas