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in Nashville, TN

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Hours Full-time, Part-time
Location Nashville, Tn
Nashville, Tennessee

About this job

At Universal Protection Service, our vision is to be Exceptional! To maintain exceptional people, to provide exceptional service, and to create exceptional results! Work for a company that values and rewards your exceptional leadership, customer service skills, security industry knowledge, and strong business management background. Universal Protection Service is known as the leader in client satisfaction among facility service providers. We attribute that recognition to our first-rate management team! We seek leaders that inspire the best from their employees and have the ability and desire to mentor, train, and help their staff grow! If you desire to work in a progressive, fast paced environment where your contributions lead to personal and professional growth, where you have both the support and autonomy to perform at your highest level, Universal Protection Service may be the fit for you!

Universal Protection Service seeks a Branch Manager. The Branch Manager position is responsible for the overall management of the financial, operational, and administrative functions for the branch office.

Additional responsibilities include but are not limited to:
  • Responsible for the day to day management of branch office, including client relations, new job start/ups, transitions of new accounts, and employee relations
  • Ensuring the client relations are maintained within the UPS standards, including regular contact with clients, proactive problem resolution, and oversight regarding daily client issues
  • Coaching, developing and guiding the branch staff to perform efficiently and effectively
  • Responsible for implementing and ensuring ongoing compliance with all company-wide programs
  • Will take lead role in ensuring the profitability, maintaining the responsibility and control of all financial impacts to the branch and company
  • Assist the RVP in planning on both a short-term and long-term basis, for future operational growth and expansion


Position Requirements

Qualified applicants for the Branch Manager position will take a leading role in profitability, will be responsible for the control of all financial impacts to the branch and company, including P&L responsibility, daily and weekly overtime and training expenses, as well as establishing and maintaining customer relationships assisting in the sales process and insuring service excellence.

Qualified applicants for the Branch Manager position will meet the following requirements:
  • Bachelors Degree in Sales, Marketing or Business preferred with 5+ years related experience with progressive managerial responsibilities. High school diploma or equivalent required.
  • Valid state driver's license and ability to meet our company driving standards.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
  • Working knowledge of Microsoft Office software is preferred.
  • Prior experience in the security industry, military, or law enforcement is helpful.
  • Experience in scheduling, operations, or other functions of security industry a plus.


EOE/Minorities/Females/Vet/Disability

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

Division Southeast - Universal Protection Service