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Hours Full-time, Part-time
Location Los Angeles, CA
Los Angeles, California

About this job

In your field, learning never stops. And neither do you. You are continually pushing yourself to reach higher and go further. To do everything you can to ensure a positive outcome for our patients. Staying on top of your game and persevering in the face of challenge will be a big part of your success. And at every turn, you'll have the support of an elite and dynamic team. Join us in this role and you will use your diverse knowledge and experience to make health care work better for our patients, while doing your life's best work.SM


Bilingual Field Service Coordinator Needed!   LA County!

 

Here, you will discover a culture that grows through challenge, that evolves by being flexible, that succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth.  Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work(sm).

 

Optum Complex Population Management, a UnitedHealth Group company, is the nation's largest provider of essential, innovative products and programs specifically designed to serve aging and chronically ill Medicare and Medicaid patients. Optum Complex Population Management offers a variety of services to help people in all phases of LTSS remain self-sufficient and independent for as long as possible.

 

 

*The shift for this position is Monday - Friday, 8:00a.m. - 5:00p.m.*


 

Optum is providing health risk appraisals, health assessments, care management and care coordination services to health plans in California who are participating in the Cal MediConnect, Coordinated Care Initiative, Medi-Cal and/or Medicare Advantage programs.  Optum is a premier clinical care management organization, and collaborates with health plans and community agencies to create new LTSS programs. Optum clinicians also operate the Care Plus  model of care for people living in their own homes, community-based settings  and nursing homes.

 

*You will have a home based office.  You will also be required to attend meetings 1 day per week in the Cypress Office* 

 


We are currently looking for a full time Bilingual Field Service Coordinator.  The coverage areas for this position will be:





  • San Fernando Valley


  • Santa Clarita  

*We are looking for a candidate who speaks at least one of the following languages fluently: Spanish or Mandarin


 


The Field Care Coordinator has an emphasis in assessment of health risks , functional needs , social needs and behavioral needs among dual eligible populations who may require  long term care services and supports (LTSS) members. In this role, you will visit members in their homes or other community settings (San Fernando Valley and Santa Clarita) and perform health risk assessments.  These assessments will serve as the basis for the development and implementation of a plan of care in collaboration with the member to help them stay healthy and independent in their current living situation. 


 



Primary Responsibilites:



  • Administer a face to face health risk assessment in order to identify risk factors for members, with the goal of 5 health assessments completed per day

  • Ensure health risk appraisals are conducted and documented within designated timeframes

  • Function as an advocate for members and assisting in facilitating services

  • Build relationships with members and their families; assisting them with proper health choice

  • Visit members in their homes, assisted living facilities and other community-based settings

  • Delivering a holistic approach to coordinated care based on members need

  • Communicates effectively to provide case load  status updates to supervisor, requester and other business leaders

  • Participate in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools

  • Work collaboratively with peers, leaders, member's health plan and key stakeholders

Requirements

Required qualifications: 





  • 1 year of clinical OR case management experience as an RN or LVN


  • Social Workers with 1 year of social work experience in a medical, LTSS, public health or behavioral healthcare setting will also be considered


  • Active and unrestricted LCSW, ACSW, LVN or RN Licensure in California


  • Previous field based experience


  • Must be bilingual in at least one of the following: Spanish or Mandarin


  • MS Office proficiency with experience in electronic charting


  • Reliable vehicle, current and unrestricted driver's license, and proof of auto insurance


  • Must be able to work in the field 100% of the time and report to the Cypress office 1 day a week

  •  

Preferred qualifications include:




  • Experience in Managed Care


  • Familiarity with Medicare, Medi-Cal, or Medicaid rules and regulations

  • Previous experience in home health is a plus!


Physical Requirements:
• Monday – Friday, 40 hours per week.  This field based position requires an unrestricted driver's license, dependable automobile and proof of insurance
• Ability to operate basic office equipment (i.e. phone, headset, fax, computer, printer, scanner)


What happens when you join our expanding, Fortune 17 organization? You will


share our mission to improve the health of others and help heal the health care


system. You'll work within an incredible team culture; a clinical and business


collaboration that is learning and evolving every day. And, when you contribute,


you'll open doors for yourself that simply do not exist in any other organization,


anywhere.


 


If you want more meaning in your career - as a clinician or a business


professional – take this opportunity and apply. It's the first step in a new career


that will enable you to do your life's best work.(sm)


 



Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


 


 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



 


Job Keywords: Social Worker, LCSW, ACSW, RN, Nurse, LVN, case manager, care coordination, medical social work, behavioral health, mental health, Medicaid, Medi-Cal, Medicare, geriatric, complex, field based, home health, Santa Clarita, San Fernando Valley, LA, Los Angeles, CA, California, UHG UnitedHealth Group, Optum, bi-lingual, Spanish, Mandarin