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in Richmond, VA

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Hours Full-time, Part-time
Location 555 E Canal Street
Richmond, Virginia

About this job

HELP US BUILD A WINNING TEAM

  • You have a passion for serving others.  
  • You enjoy working as part of a team that consistently delivers an exceptional hospitality experience.
  • You want to work in an environment where your accomplishments are recognized and rewarded.

If this describes you, we have a place for you at the Crowne Plaza Richmond Hotel. Part of Intercontinental Hotel Group, the Crowne Plaza Richmond Hotel is seeking energetic, enthusiastic Front Desk Agents to provide great service and memorable experience to our guests.

Your responsibilities would include:

  • Handles guest check-ins and check-outs efficiently and in a friendly and professional manner.
  • Assists guests and resolves guest challenges to ensure 100% guest satisfaction.
  • Accurately conducts all cash handling and credit card processing activities.
  • Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures.
  • Performs any other job related duties as assigned.

In return for your dedication, you will receive a competitive wage and benefit package, which for full-time employees includes health and dental insurance, paid time off, company provided uniforms, and employee discounts at IHG Hotels worldwide.  

If you're ready to help us build a winning team, apply today!