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Bilingual Customer Support Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | NORCROSS, GA NORCROSS, Georgia |
About this job
Bilingual Customer Support Specialist
Location: Norcross, GA
Compensation: Up to $14/hr DOE
Start Date: 01/27/2015
Schedule: 2nd Shift and 3rd Shift
Job Responsibilities:
Responds to in-bound calls from retailer clients selling company's products. First tier level support for technical problem resolution on point-of-sale activation. Paid training will be provided to all employees. Training is on 1st shift: 10:00 AM-7:00 PM
Requirements:
• 1 year Customer Service experience
• 1 year Call Center experience
• Computer skills, including Excel, Word, and Outlook
• Excellent verbal and written communication skills
• Knowledge of telecommunication industry and/or POS terminal technology / terminology a plus
• Fluency in Spanish required and/or trilingual (French) a plus
• High school diploma or equivalent
• Must be willing to submit to a thorough background check, credit check and drug screen
To be considered, please apply with an updated resume. Applications without resumes will not be considered.
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