Field Service Technician - Join Our Growing and Successful Team

Company Description

Horizon Bradco is an international presence in the sale and service of equipment within the food service and bakery industry with a 25-year history.   Our company headquarters is located in Schenectady, New York, with offices also in Wilmington, Massachusetts and Pompano Beach, FL.  Our continued growth continues to drive the need for skilled staff members, and we are expanding our service team in your area.   The company offers a full range of benefits including paid vacation, sick and personal time, a 401(k) Retirement Plan, along with health, dental, life insurance, short-term and long-term disability benefits.   For a better understanding of our company, please visit our website at https://www.horizonbradco.com.

Job Description

The position requires travel from site to site for service and repair of commercial food processing, bakery equipment, as well as other miscellaneous equipment at various food service locations.   Field Service Technicians are dispatched from central offices and are responsible for the care of company service vehicles, accurate inventory of parts, clean and neat paperwork, and exceptional on-site customer service.   Our field technicians are the first line of contact with many of our customers, and they are a key component in representing our company through expert service, team work, a positive attitude, and a strong desire to help out customers in need.   We have a strong family of technicians and support staff throughout the northeast and beyond.   Responsibilities for this position include, but are not limited to the following:

•         Daily travel to customer sites to evaluate and repair equipment.

•         Completing service reports, times sheets, and expense reports…etc.

•         Performing periodic preventive maintenance inspections and procedures.

•         Interviewing store personnel to determine the need of service.

•         Instructing store personnel in proper operation techniques.

•         Responding to emergency breakdown calls whenever possible.

•         Participate in rotating on-call schedule.

•         Occasional overnight travel may be required.

Qualifications

•     High School Diploma, plus Post-Secondary Trade School for electrical, mechanical, and gas or equivalent experience

•     Valid Drivers License must be insurable

•     Good judgment, reliability, initiative, dependability

•     Ability to work on roofs, scaffolds, and ladders at medium height (Approximately 30 ft.)

•     Practice the proper use of hand tools, power tools and diagnostic instruments if necessary

•     Well versed w/ email, internet searches and software

•     Solid knowledge of OSHA regulations and guidelines

•     Good verbal, writing, and reading skills including the ability to read, interpret, and apply manufacturer's instructions

•     Superior communication skills and the ability to relay and respond to requests from both internal and external customers, as well as the ability to prioritize demands, and make adjustments

•     Ability to lift up to 100 pounds

Additional Information

Compensation:

A competitive compensation and benefits package is included.

 

How to Apply:

If this opportunity sounds right for you, please e-mail your resume′, your salary requirements and a cover letter describing you and your relevant experience. This is a direct-hire opportunity.

 

EOE

No Phone Calls or Third-Party Recruiters, Please.