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in Cleveland, OH

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Hours Part-time
Location 17550 Rosbough Dr
Cleveland, Ohio

About this job

The Bell Person serves hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • All employees are required to assist any customer or potential customer in a prompt, courteous, friendly, and helpful manner at all times.
  • Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
  • Inspects guest's room to ensure furnishings are in order and supplies are adequate.
  • Explains features of room such as operation of radio, television, in-room movies, night-lock, and how to place telephone calls.
  • Pages guests in lobby, dining room, or other parts of hotel.
  • Delivers messages and runs errands.
  • Delivers room service orders as needed.
  • Picks up articles for laundry and valet service as needed.
  • Calls taxi for guests as needed.
  • Transports guests about property or local areas in car or van.
  • Keeps record of calls for service.
  • Delivers packages, suitcases, and trunks, and sets up sample rooms.

NON-ESSENTIAL DUTIES: Other duties and responsibilities as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to communicate effectively with employees and guests.
  • Carry out specific instructions, frequently following a simple routine.
  • Do the same task over and over, frequently in the same way.
  • Get along with all kinds of people.
  • Must have valid driver's license with acceptable driving record.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.

EDUCATION and/or EXPERIENCE: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
  • Must be able to work effectively in a stressful environment.
  • Work according to set schedule including weekends and holidays as required.
  • The noise level in the work environment is usually moderate.