Claims Supervisor - Oldsmar, FL

• Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit.


• Impact of work is most often at the team level.


• Owns output at task level.


• Work is generally limited to own function.


• Sets priorities for the team to ensure task completion.


• Coordinates work activities with other supervisors.


• Develops plans to meet short-term objectives.


• Identifies and resolves operational problems using defined processes, expertise and judgment.


• Decisions are guided by policies, procedures and business plan.


• Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external).

• High School Diploma or GED OR 10 years of equivalent working experience


• Working Hours - 6am - 6pm Mon - Fri. Flexibility to work during business hours required. Overtime and weekends as needed


• Working knowledge of claims processes and procedures


• Intermediate level of proficiency with Microsoft Word, Excel, PowerPoint and Outlook


• 3+ years of customer service experience analyzing and solving customer problems


• Team lead, supervisory or management experience

• Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse


• Office environment
  

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.